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"Terrible."

"Parking,pleasant staff and clean room"

"the staff was so friendly, there was a restaurant and a coffee shop at the lobby. and it was also walking distance to the park"

"No toilet paper. Stained curtains. But bed was ok."

"The room itself was excellent — 9/10. The view was amazing, the bed was very comfortable, and the room was spacious and well-designed. However, for the price and for a hotel that markets itself as a 4-star property, many amenities were disappointing. First, the coffee machine in the room was very low quality, more comparable to what you would typically find at a Comfort Inn. There were also no bathrobes or hotel slippers provided, which I would expect at this price point. The lobby was...

"Booked a room - got a suite! Enjoyed the extra space. A separate living room for watching TV or working at a desk. Staff at the hotel was very helpful. Enjoyed the breakfast too."

"This is the second and the last time I stay at the Palmer. I like the proximity to certain landmarks and the beds were comfy but other than that, the bathroom wasn't clean, there was a lot of hair in the tub, the shower faucet handle was filled with black scum on the inside. There was also a piece undone metal on the bottom of the vanity that scraped my kid's foot. There was no complimentary coffee/tea which added to the disappointment. I was too tired to ask for a different room with 2 kids...

"Clean rom Eating area well maintain Hotel location exelent Personel very helpfull"

"Horrible. We switched hotels after the 1st night. The room had a musky/moldy smell. We got a 1 bedroom room and we were travelling with our kids and reserved the room for 4 people. When we got to the hotel that night there were no sheets on the pull out bed, no sheets or pillows or blankets for it in the room. When we called down they said they would send someone up. They came, dropped the pillows and sheets on the couch and left. The shower has NO water pressure. The bath tub had hair in it (no...

"Great rooftop bar and breakfast."

"The hotel is in a great location, and the staff are friendly and helpful. However, there are a few drawbacks: 1. The shower design is somewhat inconvenient. The shower hose is concealed, and there is no handheld showerhead available. 2. If you need to shorten your stay, the hotel does not provide refunds for unused nights (approximately $200–300 per night), even when advance notice is given. 3. The area can be quite noisy due to nearby construction work and the frequent sirens from emergency...

"Great location, historic charm, friendly and helpful staff."

"La ubicación del hotel es buenísima, la edad ya le pasó algo de factura a los cuartos y al hotel en general, aunque sigue siendo una experiencia cómoda. El estacionamiento del hotel es algo caro, aunque hay algunas otras opciones cerca."

"The room was clean, staff was excellent, and the food was excellent."

"Great experience. Easy check-in, loved the beds, nice breakfast buffet."

"Thank you"

"n/a"

"Great staff and clean room"