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"English level of the staff is very low. Sometimes it seems like they use this for ignoring customer's questions. Kitchen staff see no obstacles for working with cough and running nose."

"Great location, good breakfast, friendly staff and affordable."

"All staffs are excellent guest services. The restaurants are very good foods. The only thing that I don’t like is the customers front desk are not friendly and when I asked for 1 hour late check out she said no. Most hotel they will help 1 or 3 hours late check out because of the emergency meeting or event of the guests "

"It was very comfortable, clean and at a great price. What was especially nice was that my flight got cancelled and I had to adjust my booking twice times. Each time Ms. Jenny gladly helped me adjust my booking. She was very polite and respectful and it made my experience that much more enjoyable!"

"Undoubtedly the most luxurious and elegant hotel in Vietnam. First class service, the spa, the around the clock access to the wellness facilities, amazing dining, stunning decor, and incredible location. The Reverie was recommended to us from a few frequent flyers and lived up to all expectations. We also did the champagne Bentley city tour which was fun, comfortable, informative and accommodating. Thank you also for the surprise birthday cake for my wife. We will be back."

"Quiet "

"Nice Manager duty , staff .. Property is good"

"Beautiful beach. Spacious room, quiet. "

"This property is fire. It’s definitely the best hotel we’ve ever stayed at. The service was impeccable. The staffs were amazing, courteous and helpful. The dining was great especially complimentary breakfast was to die for, so many options and food choices. The Infiniti pool was really nice. The rooms we’ve paid for was amazing and worth the price. So many many wonderful things about this hotel. We will definitely visit again and next time it’ll be for more than 4 nights. "