Villas in Caribbean

"As many have mentioned there are a lot of steps to reception. Upon making the hike the reception wasn’t very welcoming and made it clear three o’clock is the earliest check in time. The breakfast is extremely limited with coffee some fruit and cheap muffins. "

"I have been to this RIU well over 50 times. The staff are great and I feel very safe staying there even when I’m on my own as a woman. "

"Everything was great. From property to facilities to outstanding staff."

"Very courteous staff, great food! Little pricey but it was an amazing experience. Just a little side note ***additional charges of over 72$/day for resort fees. We didn’t realize and I am not thrilled about with Expedia."

"We love Atlantis and had an overall great stay. Little things that bothered me was that the kids crush disco was closed one day during the week - in spring break, with so many kids at the resort. Also, we had poseidon breakfast included in the room price but there was still every day an addition to the folio and I had to ask the staff to take it off. Hotel guests still behave antisocial and hog chairs at 8 am, throw their towels on them and then don't use them for hours. Staff should do something about that. And this time was the first time ever that people stole our fresh towels twice!"

"Spacious rooms. Very nice pool area with swim up bar. Loved visiting Renaissance Island and the flamingos every day! "

"This is the perfect place to stay in Old San Juan. It is in the middle of everything, and is beautiful and comfortable in every way. We especially loved having coffee each morning outside on the terrace over-looking the park. "

"Check in process is terrible. Only one person checking people in with 10 people waiting to check in. Made it to the counter after 30 minutes waiting and they said my room wasn't ready. Check in time is 4 pm and it was after 4 pm! I waited an hour came back and room still not ready. They finally 'upgraded' me to a room that was ready. Zero out of ten would not recommned. Check out was just as bad. Hire more counter people! "

"For the price we paid for our stay I can definitely say it was worth it. We started off with a little hiccups but the staff was so helpful and made sure to correct everything and made sure we got proper accommodation. We also got complimentary accommodation for the water park in Atlantis which I found was really nice especially since we had kids 7 and under. The park is 5 mins walk away from the hotel. There is restaurants around as well walking distance. The breakfast was more American cuisine which was ok and again the staff working in that area was exceptionally friendly and helpful."