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"Staff was amazing!"

"Excellent in every way except for the tv. "

"Peoperty is not pet friendly. Check in staff wonderful. Breakfast staff, wonderful. Housekeeping, not much staff. We often had to ask for our needs. At the bar/eat in area, we had an argument with one of the young ladies there, as we had voichers for food abd upon leaving the area, she stopped with physical touch my sister who has alzheimers/dementia and staff was well aware of this and role her she owed money. Upon one of my sisters walked back because my ill sister wasnt behind, she kindly...

"Food very average. Rooms clean and well designed. Staff amazingly friendly and helpful. Access to beach is great but beach is very dangerous. Constant red flag not to go swim. Front desk kept messing up our room keys. Had to go back three times to fix. And concierge forgot about my car rental info. Overall 3.5 out of five rating. "

"The room was dirty, and smelled like mildew when we arrived. The shower had mold and the metal soap holder (the only place to put anything other the floor which was so sloped you couldn’t stay up any bottles) was broken and just fell right off.. this was a very old and run down looking room. Also the headboard in the bedroom was directly behind the elevators and it was incredibly loud. This room was also a room that could be attached to another room and we could hear every conversation/ argument...

"View was great"

"Breathtaking views, gorgeous grounds, beautiful pools. Unfortunately the hot tubs were not working properly, and a young child had a few episodes and was very loud and arguing with his father. But El Conquistador is amazing."

"Clean room "

"Such a lovely place - highly recommended. The hotel is a bit dated and due for a refresh, but despite that, I highly recommend this resort. Proximity to historic Old San Juan was magic."

"Very good location . closer to the beaches . Nice water views from the balcony . Simple but decent breakfast We will return again if we were to visit San Juan "

"The hotel itself is located along a busy stretch of expressway a couple miles from SJU airport. It’s about a 10 minute walk to a gorgeous beach with lounge chairs and umbrellas. The pedestrian overpass has about 25 steps on each side.. not for someone with mobility issues. The elevator was not working. Parking is very limited. Check in was fast and efficient with pleasant and friendly staff. Room was comfortable though kinda small. Nice bed and large walk in shower. Nice little pool with bar...

"I traveled with a group of 21 including myself. When we arrived we had to wait til 4 for check-in so we were able to take a look around. The rooms are nice but needing some updating and some furniture items need replacing. The sofabed in my room was stuck out all weekend which ruined me having my group being in my room to celebrate my bday where all my decorations where put up because they dont allow you to decorate inside of the hotel unless you book an event space. The staff was polite and the...

"Large room, beautiful pool area, nice breakfast "

"The hotel was clean and the room had a huge floor to ceiling window looking over the pool and beach. It was beautiful. The staff were friendly and helpful. Breakfast was good, but I recommend walking a short distance for better and less expensive food."

"Everything was lovely, including the food! The beach and pool was absolutely amazing!!"

"Great place to stay. "

"Beautiful beach view with small tree obstruction but nothing crazy"

"Si"

"yes"

"Nice place "