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" Way clean and welcoming "

"Very personable, friendly, accommodating staff. Clean property and clear communication on events/issues/etc. A little disappointed the beach area adjacent to hotel is not swimmer friendly but they are places you can enjoy the beach nearby. "

"Muy buen servicio "

"Great stay"

"The hotel is beautiful in the middle of Old San Juan. We chose the standard room. There was no window, but we loved it. Bed is super comfortable. Staff is super sweet and helpful. One staff, wish I had taken her name, told us about parking. There is no free parking. She informed us about the least expensive parking. Across the street The Armas Plaza is being renovated. Once it's finished it will be a beautiful place to relax. The room has the bathroom sink in the bedroom. Could use a microwave...

"The front office lady was very sweet! She help me with my luggage to bring it upstairs, she warm my daughters meal and she help me with the room code. I will recommend this place and definitely come back."

"Great"

"We had an amazing stay at La Concha Hotel! The rooms were clean, quiet, and beautifully updated spacious with a modern look. From the moment we checked in, the staff was incredibly welcoming and took the time to walk us through all the amenities available. What really made our stay special was the thoughtful birthday surprise waiting in our room when we returned such a kind and personal touch that meant a lot. It’s clear the staff truly cares about guest experience. Highly recommend this hotel...

"Its was ok"

"Great hotel"

"Great location and nice hotel. Pool and jacuzzi were open all the time and the staff was super friendly and helpful. I would definitely stay again when I go back "

"Convenient location but I do recommend to rent a car"

"Stayed with family and everything was great, even though they are renovating we still had a great time there"

"Not bad "