โรงแรมและที่พักในเปอร์โตริโก

"The staff and the customer service was outstanding. The resort is beautiful. I had a wonderful experience. I'm looking forward to coming back."

"I'll start with positives: room was cleaned every day. Food at the restaurants was good. The cleanliness of the pool and surrounding area was definitely a big issue. We got to the hotel and Thursday night and Friday pool was very clean but after that it wasn't touched. By Monday you had plastic cups sunk at the bottom of the pool, lots of sand, napkins floating etc. I brought it up on Saturday to the staff with the hopes that they would clean it but we left the property without anyone touching...

"Customer service was horrible"

"Ernesto at check was beyond helpful. Cleared up a mixup with our reservation in no time. The entire resort is fantastic! The adult pool needs to be refurbished a bit, but was very serene for relaxing. Overall an excellent stay!"

"truly majestic place, this feels like an oasis. The resort is well maintained and has amazing amenities. You really dont need to leave the resort if you dont want to. The staff is very friendly and there are constant trollies to take you around the resort. The beach and pool areas are well kept."

"The beach was wonderful and we had a great view "

"Great staff, loved having a beach and pool option "

"This resort was unbelievable. The views, pools, water park, Palomino Island, staff, food, and drinks were excellent. There is something for every age group here and you dont even need to leave for anything. "

"The property was amazing I loved the palm trees and all the seating they had around . They had a nice bar / restaurant they made the best mojitos. They also had a gym the room I had was kind of small for two people though use to bump my arm against the tv and the bed was small for two . They had towels to go to the beach you had to go across the bridge and go on the other side they are chairs there and umbrellas. They also had a very good bakery next door which I loved . The staff was so...

"I love this hotel !!!"

"Desayuno fresco. Personal muy atento. Psicina limpia, asientos comoda, todo en orden. "

"Staff was nice pool area was also nice but must be very dirty and nasty . I came home with my whole body bite up by bedbugs my bites started showing and bothering day of checking out !this is terrible and sad I have bites everywhere !"

"Our stay at this beautiful waterfront hotel was absolutely wonderful. The property was clean, cozy, and very welcoming from the moment we arrived. The check-in process was smooth and effortless. And the room… absolutely stunning! The ocean view was breathtaking, the bed and sheets were incredibly comfortable, and everything was spotless with a fresh, pleasant scent throughout the room. The location is another huge plus — walking distance to many great spots, restaurants, and attractions. The bar...

"The view was nice, room looked nice and clean however, there wasn’t enough counter space. Also, the A/C didn’t put out enough air and didn’t cool the room very well. The one thing that we didn’t appreciate was when there was no transparency when we ordered drinks on the beach in regards to being upfront about the expensive service charge. An average 12 ounce beer and a 12 ounce pina colada…$34 plus a tip, $40 total. Probably won’t stay at this place again."

"Clean and perfect"

"Me gusta que la piscina esté abierta en la noche y el acceso a la playa"

"The service was great. They have a sister company across the street, so we were able to use their pool as well, and they provided us with beach towels and chairs, umbrellas. The views are spectacular. Minutes away from old San Juan and other beaches."

" Construction was being done on the same floor I was on it was very noisy. I’m not happy about that Expedia should have been aware of this. Room 622 did not have a number outside the door like the other rooms. This seemed odd. I would love to know the reason behind this. it looked like someone snatched it off the wall. Bathroom floor has missing pieces of tile Shower needs sealing. "

"The beach had alot of rock is like a kiddie beach you cant swim"