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"Absolutely amazing staff in every place throughout"

"Overall a nice trip. Check in was extremely slow. Room was not ready and waited way too long for the room to be ready. Ruined our first day. Room was spacious and clean. Temporary adult pool was ok. Way too many reserved chairs that were not being used. A complete waste when there are not enough chairs to begin with. Just another way for them to make more money. Need a better system for guests who are over 18 to enter the adult pool. Kept telling my daughter every day she could not...

"If I could rate this less than 1 star, I would. There was no water pressure at all. We had to switch rooms dues to the water issue. The other room they put us in was just as bad. I will not be going there again."

"You get what you pay. While certainly not the most expensive 5 star facility, it was still well appointed with a high level of service. The included private car transport from and to the airport was a nice touch."