Search Hotels Near West Lake, Hangzhou

"Clean, friendly and good location"

"Most beatiful hotel - even though most rooms are obstructed by tall trees (government requirement) to have views of West Lake, the 360 degree views are available at roof floor - a must in the evening when the whole Lake and distant city become enchanted. "

"The staff were really friendly and helpful. We liked their free evening dessert and tea. "

"The room is nice clean and the bed is comfortable. The staffs are very friendly. Great location! Good value for money. "

"Very helpful staff and very good location! Had a great stay"

"It was a good experience, all the staff including frontdesk, cleaning and restaurant were very helpful. The room was clean with good facilities, free laundry services (4 washing and 4 dry machines). The breakfast was great with Chinese and western flavors. Location of the hotel is convenience, less than 70m from MTR station. will stay again"

"Excellent reception service. Needed to stay an extra night and staff was very accommodating and pleasant to work with and really desires feedback which not a lot of hotels ask for. Modern sleekly design rooms that are nice and clean and supplied with complimentary snacks and beverages beyond your normal water, coffee, and teas. Work desks can control height of table for standing and sitting when working on laptop. Very quiet neighborhood even with the vendors right across the street. Al lot...

"clean room, friendly staff, great location, close to west lake, shopping center and restaurant "

"The hotel is little bit old but the location and the staff are great. The room is clean and the breakfast is good too. "

"Beautiful location within walking distance from West Lake. Beautiful hotel with awesome buffet breakfast"

"Excellent lake view and good breakfast "

"Lovely staff and excellent location"

"The room is clean and very spacious. Location is convenient to major attractions and shopping. Breakfast has a lot of choices. Staffs are friendly and helpful. I enjoyed my stay."

"No tissue paper in the room. We got bited by many mosquitoes. "

"Location is good, 5-10 min walk to shops and restaurants. Hotel was very clean, hotel staff were good, didn’t get a chance to try the breakfast but room was very comfortable. Would stay again. "

"Excellent place to hold our luggage while we go last minute shop"

"The location isn’t really convenient. Whenever we take a cab back, the driver would drive all the way down the road and make a U-turn back to drop us off. There’s not too many stores downstairs. Ordering take out is very convenient though. The delivery guys would put it in the robot and it would deliver it straight to our room! Staff in the lobby were really nice. The room itself doesn’t feel all that clean. The floors were very run down. The windows didn’t close tightly so we had a lot of...

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

"Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though"