Search Hotels Near No.2 Park, Hangzhou

"I booked the hotel because there is a roof top terrace to see the West Lake. But in fact, the roof top terrace is closed all the time. I was disappointed. But the staff was nice. The room is a bit outdated but clean. "

"I chose the hotel for the location and views. It is situated on the corner of the West Lake, at walking distance to both upscale and local markets and served by underground stations. The front rooms have large windows with lateral view of the lake promenade (ask for a room on the left wing for more scenic views). This was a last minute work & leisure trip with not much preparation. All the staff was very attentive and helpful but concierge Tim stood out, suggesting and booking tours and entertainment to fit my schedule. "

"At a very good location and everything within a walking distance"

"Front desk staffs are very helpful. Very satisfied with their service. Excellent location. Clean room. Shops, restaurants nearby."

"The staff were rude at check in and during our stay when we had an inquiry. We tried to use the sauna and it wasn’t working properly. "

"Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel. "

"Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though"

"Perfect!"

"I booked a king size bed and a double bed in the room, but there was only a king size bed and a sofa bed. I complained but they wouldn't change my room and wouldn't refund me so forced to stay a night there. The hotel is dated and cleanliness is average at best. Location is decent though."