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The Chapter Hotels - Princes Court

2.0 star property
Hotel with a 24-hour front desk, 7-minute walk to Kensington Gardens

Choose dates to view prices

Close to Kensington Palace and Kensington Gardens, The Chapter Hotels - Princes Court has plenty to offer. Stay connected with free in-room WiFi.

Reviews

4.6 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi
The current price is ฿2,211
฿2,654 total
includes taxes & fees
5 Jan - 6 Jan 2026

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite | Free WiFi

Premium Double Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
Electric kettle
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite, Ensuite (Quad)

Premium Suite, Ensuite (Quad) | Free WiFi

Premium Suite, Ensuite (Quad)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for Premium Single Room, Ensuite

Premium Single Room, Ensuite | Free WiFi

Premium Single Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Triple Room, Ensuite (1 Double 1 Single)

Premium Triple Room, Ensuite (1 Double 1 Single) | Free WiFi

Premium Triple Room, Ensuite (1 Double 1 Single)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Premium Quadruple Room, Ensuite (1 Double 2 Singles)

Premium Quadruple Room, Ensuite (1 Double 2 Singles) | Free WiFi

Premium Quadruple Room, Ensuite (1 Double 2 Singles)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Coffee/tea maker
Electric kettle
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Apartment, Ensuite

Highlights

Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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฿34,799 total
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About the area

Map
64-65 Prince's Square, London, England, W2 4PX

What's nearby

  • Westbourne Grove - 1 min walk - 0.0 km
  • Portobello Road Market - 4 min walk - 0.4 km
  • Queensway - 4 min walk - 0.4 km
  • Kensington Gardens - 6 min walk - 0.6 km
  • Hyde Park - 18 min walk - 1.5 km

Getting around

  • Bayswater Underground Station - 7 min walk
  • London (QQP-Paddington Train Station) - 18 min walk
  • London (LCY-London City) - 67 min drive

Restaurants

  • ‪Sunday in Brooklyn - ‬3 min walk
  • ‪Beam - ‬3 min walk
  • ‪Hafez - ‬1 min walk
  • ‪Guillam Coffee House - ‬4 min walk
  • ‪The Acai Girls - ‬4 min walk

About this property

The Chapter Hotels - Princes Court

Hotel near Kensington High Street
Close to Kensington Palace and Kensington Gardens, The Chapter Hotels - Princes Court has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • A 24-hour front desk
Room features
All guest rooms at The Chapter Hotels - Princes Court have amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries

Similar properties

Exterior
Bob W London Holland Park
  • Free WiFi
  • Microwave
8.2 out of 10, Very good, 84 reviews
The price is ฿3,431
฿4,117 total
includes taxes & fees
4 Jan - 5 Jan 2026
Bob W London Holland Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number 415267113

We should mention

This property does not have any lifts

Property is also known as

The Chapter Hotels - Princes Court Hotel
The Chapter Hotels - Princes Court London
The Chapter Hotels - Princes Court Hotel London

Frequently asked questions

Is The Chapter Hotels - Princes Court pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Chapter Hotels - Princes Court?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at The Chapter Hotels - Princes Court on 5 Jan 2026 start from ฿2,211.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Chapter Hotels - Princes Court?

This hotel doesn't offer parking.

What time is check-in at The Chapter Hotels - Princes Court?

Check-in start time: 3:00 PM; check-in end time: anytime.

Where is The Chapter Hotels - Princes Court located?

Located in London City Centre, this hotel is within a 10-minute walk of Portobello Road Market and Kensington Gardens. Kensington High Street and Hyde Park are also within 1 mile (2 km). Bayswater Underground Station is 7 minutes by foot and Notting Hill Gate Underground Station is 9 minutes.

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Reviews

The Chapter Hotels - Princes Court Reviews

4.6

4.6

Cleanliness

3.6

Amenities

5.6

Staff & service

4.4

Eco-friendliness

4.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 52 reviews
Rating 8 - Good. 10 out of 52 reviews
Rating 6 - Okay. 9 out of 52 reviews
Rating 4 - Poor. 11 out of 52 reviews
Rating 2 - Terrible. 20 out of 52 reviews

Reviews

8/10 Good

Petri

Liked: Cleanliness, staff & service
Great location and friendly service
Stayed 4 nights in Aug 2025

4/10 Poor

John

Disliked: Amenities, property conditions & facilities
Staff were friendly enough and the price was good for London, but staff directed me up the wrong flight of stairs initially (I was on the 3rd floor - no lifts). The walls feel fairly thin and you could clearly hear noise and conversations from other rooms. The beds were not the most comfortable. So all in all poor sleep.
Stayed 1 night in Dec 2025

4/10 Poor

Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel location is great as we have stayed in the area on previous visits to London.
Stayed 2 nights in Jun 2025

8/10 Good

Roland

Liked: Cleanliness
Good location and great value
Stayed 1 night in May 2025

4/10 Poor

Ben

Disliked: Cleanliness, amenities, property conditions & facilities
bathroom facilities were too poor, shower set sliding down during shower, tea cups are too small, didn’t tidy the room when we stayed for 2 nights.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ajit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken sink tap , toilet sheet shaking up . Washroom tiles shaking and mattress was on bad condition . We ask for change the room . Front desk attendant willing to change room but owner or manager lai that he is full house . Not recommended this place . Washroom is too small .
Stayed 3 nights in Oct 2025

2/10 Terrible

Araceli

Disliked: Property conditions & facilities, room comfort

Worst hotel of my life

The bathroom is was not clean and the toilet it was so so disgusting and outlet to charge the phone were broken.
Stayed 1 night in Sep 2025

8/10 Good

camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place! Great area. Toilet on one floor, sink and shower on the other. Ran out of tp!!!
Stayed 3 nights in Jun 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Be better with fridge and better ventilated
Stayed 7 nights in Jul 2025

8/10 Good

Paolo Ruben Carlo

Disliked: Property conditions & facilities
Overall, It was alright. Place needs improvement. Specifically
Stayed 2 nights in Jul 2025

6/10 Okay

Azmal

It is nothing great but it is ok don't expect too much and they don't have parking you can park from 5 evening to 10 morning after that you will get ticket 😊
Stayed 1 night in Jul 2025

8/10 Good

Jon

Liked: Cleanliness
When my wife lost her phone the receptionist did all he could to help.
Stayed 2 nights in Jul 2025

8/10 Good

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, something here and there but okey
Stayed 5 nights in Jun 2025

2/10 Terrible

Touqeer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

avoid like the plague
Stayed 3 nights in Jun 2025

2/10 Terrible

Eliza

Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced but horrible conditionds
Stayed 7 nights in Jun 2025

2/10 Terrible

Alexandra

Disliked: Cleanliness, amenities, property conditions & facilities
They won’t return any emails about an item left in the hotel. Room wasn’t as advertised. Go somewhere else
Stayed 3 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Amenities
Needs updating
Stayed 4 nights in May 2025

6/10 Okay

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and fairly okay. Bed felt like sleeping on the springs in the mattress. Felt dirty except for the sheets. Water pressure was really bad. If you would like cheap (and very central) accomodation and you don't care too much about cleanliness this is the place for you. London Underground is like a 7 minute walk away.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, property conditions & facilities, room comfort

Not 24/7 like advertised

Not happy at all my stay, mainly because the 24/7 check in doesnt exist Stood ring, knocking the door and pressing the doorbell to the property for 20-30 minutes and nobody answered Gave up and had to travel home, long day at work and then couldn't rest had to travel home exhausted and frustrated
Stayed 1 night in Jul 2025

2/10 Terrible

Bethany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

Ammenities stated in the description were not provided the bed was extremely bobbly and worn so really uncomfortable and had to sleep on top of the duvet. The fire alarm went off at 1am with no explanation or apology from staff just sent back to rooms to wait for it to stop
Stayed 1 night in Jun 2025

2/10 Terrible

Anne

Disliked: Cleanliness, amenities, property conditions & facilities
Place is a dump. Dirty, old, haphazard renovations, incomplete renovations, poor room security, NO HVAC, and no lift. It’s a LONG way up to the 4th floor. I submitted an earlier review that had pictures attached. Pictures included a snap of the questionable interior door ‘lock’ and views of a ragged carpet w/a huge burn mark on it. There was no mini-fridge, and the hair dryer was in its product box on the floor in the room.
Stayed 4 nights in May 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It started badly from the get-go. I had notified the property that we would be arriving very late, got there it was 1:00 am. I had sent messages and called four times with no response. No surprise that when we arrived the person could barely speak English and did not understand us. They had no room key, having to use the master key which they kept. This hotel offered as space for five people. True there were five beds -two twin beds into a 12x12 space where you can barely walk around them, and an upstair loft with another twin and a full. You could not even stand upright because the ceiling was so low, everyone was slouched over. We immediately pulled back the blankets looking for bed bugs. The Linens were clean and smelled like bleach which was the only good aspect. Everything else in the room was dirty. It was a first floor room with the window open wide enough for somebody to come in. We closed it, locking the shutters. In the bathroom, there were dead bugs on the floor, shower, and stuck to the wall. Long black hair in the shower! Unfinished spackle patchwork on the bathroom wall. Young people hanging around outside, laughing and carrying on, making us very uncomfortable and felt unsafe. I immediately told the management this is unacceptable, that we were canceling and want a refund!
Stayed 3 nights in Oct 2025

4/10 Poor

Johannes

Disliked: Property conditions & facilities, room comfort

Very unpleasant stay

Terrible stay, very uncomfortable and hardly slept a few hours at best each night. We traveled with our 2 children and stayed in a quad room categorized as "premium suite". Next door to a Youth Hostel with activity all throughout the night until 4AM. It was HOT in the room; we requested a fan, none available. We had to sleep with the window open (which could not lock and had a broken glass pane), which in our ground floor room did not feel safe. The second night we were woken up again, other than by the youth hostel traffic and noise, this time by a mouse going through our bags (I got face to face with the creature); the mice got into several bags of food items. Condition of the room was poor: broken glass pane in window, TV had been removed from wall while cable and holes in wall were left untouched. Drapes in front of window were short, not helpful mid summer with very early sunrise. The staff was friendly, that helped and improved the rating, as did the neighborhood offering good places to eat, otherwise this would have been a one star review. I guess we got what we paid for, although still over 400 pounds for two nights though and a mistake I will not make again.
Former TV location
Short drapes
Broken window pane
Stayed 2 nights in Jun 2025

2/10 Terrible

Jade

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lamp, wardrobe with no coat hangers in it but you get what you pay for. However, the toilet couldn't flush the paper down, one of the towels had a stain on it, the room was roasting and there was hair on the bedding. I asked to be moved but was told all rooms were full. Asked for a refund and staff said they'd check with the manager and disappeared for 15 minutes. When I packed up and went downstairs after he never came back. he just said he hadn't been able to get through to the manager. He should have come back to me and told me that but didn't. Very poor customer service. I was eventually told I could be moved and they would move those people who hadn't checked in yet (it was 11:45pm by now) into one of the other two hotels the boss owns. So the 'boss' wouldn't give me £49 back so I could go elsewhere despite owning three hotels... Incredibly bad experience. Would recommend staying anywhere but here.
Stayed 1 night in May 2025

2/10 Terrible

José Aridani

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación sucia sin limpiar temporadas, el baño tenía más pelos que yo en la cabeza y las toallas limpias pues nada d nada, los edredones de la cama eran nórdicos y tenían pelos grandes negros por dentro imposible dormir con esos edredones ni los toquemos pusimos toallas nuestras para poder dormir en la camas y con ropa para no pasar frío. El olor d la habitación era d humedad y teníamos que dejar la ventana abierta siempre para poder respirar bien el ropero si metías la ropa se caía por k el suelo estaba levantada y el ropero salía hacia delante en fin no lo recomiendo para nada la tele estaba d vista por q no funcionaba y la limpiadora fue todo la días pero no limpiaba solo estiraba el edredón y tirar basura
Stayed 3 nights in Dec 2025