Waited 15 minutes to check in ( just one staff member). Was offered a room upgrade for free, although the room was tiny, run down with a musty smell. The window was a patio type door (not double glazed) with a gap between join. We had one pillow each on the bed & the radiator was on all night, leaving us really hot. The bathroom has cracked floor tiles, cheap products and when water goes down the plug makes a fluffing noise for quite a while afterwards. The bedside light bulb didn’t work & 2 were out in the ceiling.
We wouldn’t stay here again, feel tired after lack of a decent night sleep. This hotel really needs an update, this was supposed to be an upgraded room too!!!
