This welcoming hotel provides the perfect base for exploring nearby Kawaramachi Street and Pontocho Alley, with comfortable rooms to return to after sightseeing.
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Photo gallery for THE GENERAL KYOTO Bukkoji Shinmachi
THE GENERAL KYOTO Bukkoji Shinmachi is steps from bustling Nishiki Market. Travelers appreciate practical amenities like in-room WiFi and laundry facilities. The 24-hour front desk offers helpful service and can store luggage for guests arriving early or departing late.
Located in Shimogyo Ward, a neighbourhood in Kyoto, THE GENERAL KYOTO Bukkoji Shinmachi is near a metro station. Shijo Street and Nishiki Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Arashiyama Bamboo Grove and Lake Biwa. Kyoto Gyoen National Garden and Kyoto Aquarium are also worth visiting. Visit our Kyoto travel guide
Close to Kawaramachi Street and Pontocho Alley, THE GENERAL KYOTO Bukkoji Shinmachi provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
Full breakfast (surcharge), a lift and smoke-free property
A 24-hour front desk and luggage storage
Guest reviews say great things about the helpful staff
Room features
All guest rooms at THE GENERAL KYOTO Bukkoji Shinmachi offer perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi.
Extra conveniences in all rooms include:
Bathrooms with rainfall showers and designer toiletries
Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
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Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Food and drink
Limited room service
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Air conditioning
Desk
Heating
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested on-site for the listed child breakfast fee.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for JPY 1100.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: from approximately JPY 2300 for adults and from JPY 2300 for children
Crib (infant bed) fee: JPY 1100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
ZA JENERARU KYOUTO BULTUKOUJISHINMACHI
THE GENERAL KYOTO Bukkoji Shinmachi Hotel
THE GENERAL KYOTO Bukkoji Shinmachi Kyoto
THE GENERAL KYOTO Bukkoji Shinmachi Hotel Kyoto
Frequently asked questions
Is THE GENERAL KYOTO Bukkoji Shinmachi pet-friendly?
No, pets are not allowed at this property.
How much is parking at THE GENERAL KYOTO Bukkoji Shinmachi?
This hotel doesn't offer parking.
What time is check-in at THE GENERAL KYOTO Bukkoji Shinmachi?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at THE GENERAL KYOTO Bukkoji Shinmachi?
Checkout is at 11:00 AM.
Where is THE GENERAL KYOTO Bukkoji Shinmachi located?
Located in Shimogyo Ward, this hotel is within a 15-minute walk of Shijo Street and Nishiki Market. Kawaramachi Street and Pontocho Alley are also within 1 mile (2 km). Shijo Station and Karasuma Station are within a 5-minute walk.
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Reviews
THE GENERAL KYOTO Bukkoji Shinmachi Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel had great amenities (free snacks, beer, water, laundry, etc.). The staff were great and welcoming. The room was comfy and bathroom was spacious.
Will stay again!
The room was spacious and staff were very friendly and professional. There is also a lounge area open from midday to 10pm with complimentary food and drinks
The staff were friendly and helpful and couldn’t do enough. Breakfast was beautiful and we loved making new friends with drinks and nibbles between 5-7pm each afternoon.
Very pleasant stay. Staff was super friendly and helpful. The complimentary longe was a nice touch. The only minor issue was with the humidity level in the room and the hardness of the bed.
The staff was very helful. It did provided a very quiet, nice and comfortable environment. But, it is a bit far away from public transports and shopping areas. In any event, I enjoyed during my stay in this hotel.
This place is a cute and quaint boutique hotel.
The rooms are super clean and modern.
We stayed in room 202 hada side tinted window but was so new inside. Loved tne shower and the fact the toilet bowl had a seperate door.
It is close to the main stripe and you can walk anywhere close by.7-11 right around tbe corner.
We absolutely loved our stay at this hotel in Kyoto. From the moment we arrived, everything felt effortless and welcoming. The room was spacious, comfortable, and beautifully designed. The location was perfect - so convenient for exploring the city yet peaceful when we wanted to relax.
The staff truly made the experience exceptional. A special thank you to Mariko at reception, who helped us with our luggage transfer and went out of her way to be kind, attentive, and helpful - her warmth made us feel instantly at home. We also want to thank the wonderful gentleman at breakfast each morning. The breakfast itself was a highlight of our stay. The delicious dishes, fresh pastries, and beautifully presented plates were unforgettable, but it was his friendliness and care that made it even more memorable. We still miss those breakfasts!
This was an amazing stay all around: the hotel, the people, the food, and the atmosphere. Thank you so much for making our time in Kyoto so special. We can’t wait to come back.
Staff were excellent, very helpful. It also helped that they speak English. Room was very clean. Enjoyed the lounge where snack and drinks were provided.
Plenty of things to do in Kyoto. We spent a day around the Arashiyama area, a day in Gion, etc. If you have a spare day, I would recommend going to Nara for a day.
Lovely hotel perfectly situated in the charming small streets of the quite part of Kyoto . The staff were so friendly and helpful ! The room was so charming and tidy .
Only there for 1 night but this place is very nice. The room was spacious. Bathroom was amazing. Not too many amenities but the price i paid was well worth it.
The hotel is beautiful. I loved the style, and the rooms were super clean and spacious. The lounge offers free bites and drinks throughout the day. The hotel is very close to Gion and it’s easy to get to other sites via the nearby bus and train stations. The staff was super friendly.