โรงแรมใกล้ห้างสรรพสินค้า Kukulcan Plaza, แคนคูน

"The wi-fi cut and cable cut out on my 2nd day in the afternoon for at least 4 hours. Right in the middle of the day- where one seeks respite from the hot sun and humidity, wanting to get ready for evening activities. Also, I wasn't thrilled with the AC limited to a low of 21 C (where I prefer to sleep at 17 C). I closed the thick sliding doors in the evening and it wasn't a problem sleeping at night. The beach had sargassum and it could have been maintained a little better (if I have to be...

"Clean cold room. Staff very helpful."

"Siempre q vamos a Cancún llegamos a este hotel El servicio el hotel y todo 10 de 10"

"Awesome resort people is so nice and very efficient"

"I liked everything about this resort. Mostly the staff is awesome. The service is excellent. Checking in and out made so easy Waiters and waitresses are incredibly trained to please and satisfy hotel occupants."

"Some rooms and common areas need some repairs and upgrades. Shower and faucet sink are clogged. I booked a room with a garden view but I was checking in they gave me a room with main entrance and street view. Also the air conditioning was leaking water all over the room floor. They charged me an additional $500 to get a better room on the 5th floor with sea view. Very disappointing the least to say. We were served different type of food but without good taste and quality."

"it was a great hotel, clean room the outdoor pool was so nice and the staff was so friendly and welcoming definitely will be back"

"Really friendly staff"

"The rooms were clean and comfortable. The pool had several fun activities that kept my teenage son entertained. The balcony was excellent, especially like the drying rack. The staff was polite and helpful. Definitely coming back."

"Great place to stay, recommended."

"Superó las expectativas, excelente servicio."

"El hotel está muy bien ubicado en la zona hotelera. El servicio fue muy bueno y la atención de sus empleados fue de primera. Pusieron mucho empeño en hacernos sentir bienvenidos. Definitivamente volveré a hospedarme en este hotel."

"This is a horrible old property that is being offerred at exuburate prices. It has a motel feel. We tried 3 restaurants and all had horrible food. We ended up going across the street to Ilios for some good food, Luckily we were only there for one night. "