Search Hotels Near Kukulcan Plaza Shopping Mall, Cancun

"it's good service"

"I had a great experience staying here. It was truly a blast! Everything exceeded my expectations. The room was clean and comfortable, the staff were friendly and welcoming, and the overall atmosphere was relaxing and enjoyable. I loved everything about this place and would definitely stay here again. Highly recommend to anyone looking for a wonderful getaway!"

"Rating: 4.8/5 ​Our stay at Live Aqua Cancun was fantastic. The pool layout is excellent, offering a perfect balance between a lively swim-up bar and designated quiet areas for relaxation. I cannot stress this enough: the resort is kept immaculately clean. The staff across the board were friendly, and the food was consistently wonderful. ​For those considering an upgrade, we booked through the VIP Club, and the club staff and butlers were exceptional—they truly elevated the experience. ​Areas for Improvement ​While our trip was nearly perfect, there are two things to keep in mind: ​Corporate Event Interference: Occasionally, the hotel hosts events for outside companies that can intrude on the guest experience. During our stay, a pool and the hot tub were closed to accommodate private parties. It would be better if these were hosted in areas that close earlier (like the swim-up bar at 6:00 PM) to avoid displacing guests from facilities that stay open until 7:00 PM. ​Nightlife Scale: The onsite nightclub and bars are fun but significantly smaller than what you might find at other major resorts. This didn't negatively impact my trip, but it’s worth noting if high-energy dancing is a priority for your itinerary. Beach cleanup fee: The hotel charges a 5 dollar clean up fee for the beach. ​Overall Verdict: I highly recommend Live Aqua for its service and atmosphere. I would definitely return! Also make sure to go to MB for habanero soup. "

"Beautiful ocean views!!"

"This is a classic hotel. My wife and I loved it. I'll definitely be back"

"It was absolutely wonderful!!!"

"We stayed February 16th to February 21st, the staff was impeccable and probably the cleanest place we have stayed. We had a beautiful ocean view room and the food was outstanding!! We will definitely be back to stay!! "

"Been going to Royal Sands for about 10 years - it’s always been great. "

"The staff is so friendly and professional, they go out of their way to make sure your needs are met. Clean room, comfy bed, they make the vacation relaxing. So glad we stayed there."