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Beach Palace Family Resort & Spa - All-Inclusive

4.0 star property
A tropical beachfront escape where families play volleyball on white sand, travelers indulge in five restaurants, and everyone finds time to relax

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Beach Palace Resort All Inclusive offers upscale amenities and genuine hospitality. Enjoy morning yoga, spa massages, and international dishes at five restaurants. The white sand beach features sun loungers and volleyball courts, perfect for family vacations.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included

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Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 99 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Premium bedding, down duvets, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Ocean View - King Size Bed

Separate bathtub and shower, jetted bath, free toiletries, hair dryer

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Lagoon View

Premium bedding, down duvets, free minibar, in-room safe

Superior Deluxe Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free | Premium bedding, down duvets, free minibar, in-room safe

Superior Family Deluxe - Kids & Teens Free

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 82 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Premium bedding, down duvets, free minibar, in-room safe

Superior Deluxe Lagoon View - Kids & Teens Free

8.8 out of 10
Excellent
(82 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, down duvets, free minibar, in-room safe

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(17 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Located on the beach, Beach Palace Family Resort & Spa - All-Inclusive is in Zona Hotelera, a neighbourhood in Cancun with good shopping. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider El Sol de Cancun and Arrecife de Puerto Morelos National Park. With scuba diving, snorkelling and parasailing nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guideOpens in a new window
Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Isla Dorada - 9 min walk - 0.8 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Hotel Zone Beaches - 18 min walk - 1.5 km
  • Marlin Beach - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Azulinda Cafe & Bar - ‬5 min walk

About this property

Beach Palace Family Resort & Spa - All-Inclusive

Upscale all-inclusive property near La Isla Shopping Mall
You can look forward to a free breakfast buffet, 2 poolside bars and a rooftop terrace at Beach Palace Family Resort & Spa - All-Inclusive. With a beachfront location, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a facial, a body treatment or a body scrub at O Spa, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature Italian cuisine and more. Fitness classes and yoga classes are offered at the health club; Beach Palace Family Resort & Spa - All-Inclusive also has shopping on-site, a coffee shop/cafe and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and smoke-free property
  • Wedding services, beach towels and a porter/bellboy
  • Guest reviews say great things about the family-friendly amenities, dining options and beach locale
Room features
All 287 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and free rollaway/extra beds
  • Jetted bath, free toiletries and hairdryers
  • Smart TVs with premium channels
  • Balconies or patios, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Carvao
  • Madre Mia
  • Tacos
  • Tavola

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (100 centimetre high)
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

This property is closed from 15 August 2025 to 30 June 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
  • Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for travelers who are not citizens of Mexico.
Property Registration Number 005-007-000902/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Does Beach Palace Family Resort & Spa - All-Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Beach Palace Family Resort & Spa - All-Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beach Palace Family Resort & Spa - All-Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Beach Palace Family Resort & Spa - All-Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Beach Palace Family Resort & Spa - All-Inclusive?

Checkout is at noon.

Does Beach Palace Family Resort & Spa - All-Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Beach Palace Family Resort & Spa - All-Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include dance classes.

Where is Beach Palace Family Resort & Spa - All-Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Nichupté Lagoon and El Sol de Cancun are also within 10 minutes.

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Reviews

Beach Palace Family Resort & Spa - All-Inclusive Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 616 out of 1097 reviews
Rating 8 - Good. 251 out of 1097 reviews
Rating 6 - Okay. 120 out of 1097 reviews
Rating 4 - Poor. 64 out of 1097 reviews
Rating 2 - Terrible. 46 out of 1097 reviews

Reviews

10/10 Excellent

Miriam

Liked: Cleanliness
Great Service, Food was great, beach is beautiful !
Stayed 6 nights in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Great food
Stayed 6 nights in Jul 2025

10/10 Excellent

Bin

Liked: Cleanliness, amenities, property conditions & facilities
Our recent visit was met by wonderful hospitality, great food and services.
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Very nice place the people that work there are really nice.
Stayed 6 nights in Jul 2025

10/10 Excellent

Prachi

Liked: Cleanliness, amenities
Great hospitality, food customization for vegetarian people, nice location.
Stayed 3 nights in May 2025

10/10 Excellent

Michael Choe

Liked: Cleanliness, amenities, property conditions & facilities
Great food and attentive service
Awesome desserts
Tasty fancy drinks
Stayed 5 nights in Jun 2025

8/10 Good

Teodor

Liked: Cleanliness, amenities
Great friendly service Very good food The place itself needs renovation
Stayed 4 nights in Jun 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
everyone was very nice. My family and I had a blast.
Stayed 7 nights in Jul 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and food was top notch!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff, excellent food!
Stayed 4 nights in Mar 2025

10/10 Excellent

HuiYan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe place
Stayed 4 nights in Apr 2025

10/10 Excellent

Phani Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good experience, but it would be good if there are more options for vegetarian food.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andre

Liked: Amenities, property conditions & facilities
Perfect small resort with 5 stars restaurants , walkable to shopping mall and best beach... Can't complain nothing....Momo restaurant is a blessing
Stayed 2 nights in Jun 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, the food and staff was great! We enjoyed our stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Rigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 6 nights in Jun 2025

8/10 Good

Nayely

Liked: Cleanliness, staff & service, amenities
The servers are really nice and friendly food is the best
Stayed 3 nights in Apr 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice hotel. Food and customer service is great! Recommend it 100%.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
overall is good bud the building needs a lot of renovation. the service and the staff was amazing.
Stayed 5 nights in Jun 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities
Very family friendly, their app is easy to use and kiddos loved the room service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! The staff is absolutely amazing. Friendly, professional and so much fun. We loved Damasio at the pool bar, Andres, Ernesto and Gabriela at Tequila restaurant at breakfast and lunch, they absolutely made this stay amazing for us. Great, great people and the hotel is super clean. Totally recommend.
Stayed 7 nights in Jul 2025

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service
We really had a good stay in this Hotel. Staff was great and service is A1 excellent! Food was also great tasting with a lot to choose from. The hotel itself is a little outdated but very clean! Would love to stay here again and their other Hotel chains! Seemed like a very good hotel company. Shout out to Angelo and Ferdina at breakfast buffet, as well as all the staff at Smoke house restaurant for great service. Thank you!
Stayed 7 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, service, and food! The drinks were amazing!!! Highly recommend!
Stayed 7 nights in Apr 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great resort…Beach Palace customer service was outstanding! We enjoy every single day of our stay. The staff from public relations go about and beyond to make your stay enjoyable. The rooms are very spacious and comfortable and all the staff are kind and eager to help and please you. We truly had an amazing time and we will definitely come back. I highly recommend Beach Palace! Shout out to Carlos, Rafael, and the chef from Momo restaurant and all the wonderful personnel that made our stay memorable.
Stayed 4 nights in Jul 2025