2/10 แย่มาก
Mary, Chicago
เดินทางกับครอบครัว
22 ม.ค. 2026
Very disappointed by check-in because we did not get the room we reserved. We were told there was only 1 1-bedroom villa available and it was the last room on the first floor at the end of the property. It was not an ocean view. We were looking at a driveway with plants and heard loud noises from the adjoining resort. The television stations did not work and the air conditioner was loud all night and leaked onto the floor. We were told at checkin that we could get another ocean front room the next day and they would call us when the room was ready. They did so at 2pm on Sunday and we were able to get the room we had reserved. Very disappointed as we felt we lost a day of our vacation.
Mary
เข้าพัก 4 คืน, มกราคม 2026
