โรงแรมใกล้สถานเอกอัครราชทูตอาร์เจนตินา, ฮานอย

"Very clean facility, the staff are extremely helpful and friendly, the location is perfect, and the beds are very comfortable. Every person we came into contact with was a joy!"

"Great location. "

"Everything and everyone here exceeding our expectations! Located in the heart of Hanoi we were delighted to learn of the walking street and lake being so close yet far enough to escape the noise .. the staff were simply incredible - especially Hannah and Việt who went above and beyond to help us even after we had left the hotel! Anyone can smile but You know true kindness in times of crisis! They genuinely cared about our safety while we were impacted first by a typhoon disrupting our cruise...

"This hotel has had the best services, and best trained staff ever! Speaking from someone who have lived in USA 17 yrs, Thailand 24 yrs, and Japan 4 yrs. "

"Could have been very satisfied but ended up VERY DISAPPOINT. Overall the rooms are very good (I've booked for 5 rooms with double and family room). The bed is very comfy and the bathroom is good. But there's one thing that really disappoint me and my family is that the ignorance of the housekeepers. I'm not sure when they're doing our room they have other things in mind or not, but they threw away my brother's retainer (which is very strange since he put it in a proper box), our toothpaste...

"Extremely happy"

"Room was small and the shower room and toilet doors were opening to the room touching the floor, making water come to the room's floor. It was not a big problem and not a maintenance issue but how the room was built/designed. Otherwise, service was great - staff were all very helpful and kind; location was very convenient (5 minute walk to the lake, to cathedral, to Circle K (24 hour convenience store), to banh mi stores, to a number of local cafes. We are happy with our stay at Grand Cititel...

"Staffs ดูแลเอาใจใส่ดีมาก ให้คำแนะนำต่างๆที่เป็นประโยชน์ อาหารเช้าดีสุดๆ ห้องพักสะอาด ใหม่ ถ้ามีโอกาศได้ไปฮานอยอีกจะไปพักอีกแน่นอน"

"Enjoyable stay on the whole due to the friendly polite staff and the amenities of the hotel. Only downside was the price of food and drinks which I thought were outrageous. Breakfast 32 dollars plus taxes per person Buffet lunch 50 dollars per person Mini bar I beer 8 times more expensive than store price I tried to book including breakfast on Expedia but I found no option. All in all it was a great one time experience but I would try to find a better value hotel in future"

"We had great interactions with all the staff especially Fancy at the front desk who frequently checked in with us. The hotel is conveniently located within Old Quarter and is clean and well organized. The breakfast offered a wide range of options and I was able to refill my water bottle at the front desk. "

"Excellent"

"Clean room, Staff are the best; very attentive, friendly and take care of you like you're the king or queen, The location is great too. Best of the best of Hanoi!"

"Staff are friendly and in a great location "

"The staff were very friendly and I would definitely stay here again. The location is very convenient, close to the old town and downtown."

"I had such an amazing stay at the Splendid Secret Hotel! Everything was top-notch. • Room Service & Cleanliness: The room was spotless, super comfortable, and felt like a true retreat. • Breakfast: The buffet was excellent—huge variety, delicious food, and a great start to the day. • Staff & Tour Planning: The staff team was wonderful, especially Ding Dong! Ding Dong was incredibly helpful, professional, and went above and beyond to assist me. • Ha Long Bay Tour: I booked the Ha Long tour...

"The was clean and breakfast was great"

"This was the nicest place of our entire Vietnam trip. If we ever return to Hanoi, we'll be staying here again. The staff was great too. "

"Excellent property but nothing else is good around it. Convenient since it connects you to Fansipas internally. Not much dining options. View given to us from our room was awful. Pool is amazing."

"Even a bit old hotel, all staffs are very friendly and nice. They knows how to deal with the customer professionally. The buffet breakfast is also good. Very worth to money."

"Very clean room and nice bathroom. Close to the downtown. Nice stuff. "