โรงแรมใกล้เทียน ซัน พลาซ่า, ฮานอย

"This hotel has had the best services, and best trained staff ever! Speaking from someone who have lived in USA 17 yrs, Thailand 24 yrs, and Japan 4 yrs. "

"Perfect!"

"Could have been very satisfied but ended up VERY DISAPPOINT. Overall the rooms are very good (I've booked for 5 rooms with double and family room). The bed is very comfy and the bathroom is good. But there's one thing that really disappoint me and my family is that the ignorance of the housekeepers. I'm not sure when they're doing our room they have other things in mind or not, but they threw away my brother's retainer (which is very strange since he put it in a proper box), our toothpaste...

"sweet, nice and service-oriented staff"

"Hotel is in a great location. Walkable distance to restaurants and museums. The staff is so helpful and kind. They took great care of me. Book a room with French Balcony. "

"Great location, value, rooms, and excellent & helpful staff. "

"Staffs ดูแลเอาใจใส่ดีมาก ให้คำแนะนำต่างๆที่เป็นประโยชน์ อาหารเช้าดีสุดๆ ห้องพักสะอาด ใหม่ ถ้ามีโอกาศได้ไปฮานอยอีกจะไปพักอีกแน่นอน"

"Everyone here treated us with such care and attention. You can tell the team truly loves what they do. We were returning guests so was given upgrade & treated as royalty again. Staff Ngan upgraded us & was professional & always had smile on her face. This time we didn’t have much time spent at the hotel but definitely will return again. Everything is excellent about this hotel from spotless room, smiling staff, great shopping & restaurants nearby & everyone so attentive. Love this hotel & staff...

"英語が話せないと色々不便ではありましたが、スタッフの方は精一杯対応してくださり　笑顔でチェックアウト後も接して荷物預かりや　お店の予約等 大変助かりました。朝食は種類、お味とも素晴らしく　景色を眺めながら楽しめました。"

"The staff provided us with top tier customer service. They made us feel welcomed, safe, taken care of at all times and went out of their way to put us and our comfort first. Thank you Jay, Sam and Tin for your professionalism, hospitality and kindness. We will be sure to recommend Stellar of the Seas to our family and friends and hope to visit again some day. "

"พนักงานอัธยาศัยดี ให้ความช่วยเหลือดีมาก"

"This hotel is in a fantastic location, and the front desk staff is wonderful. We were looking for help to book a tour of Ha Long Bay. Abee took fantastic care of us, booked the tour and follow up with us to make sure that everything was perfect. She is awesome, and provided amazing customer service. I would definitely recommend staying at The Q."

"친절한 직원들과 깔끔한 호텔이 아주 좋았습니다. 조식 뷔페도 좋았구요. 다음에 또 이용할께요"

"Even a bit old hotel, all staffs are very friendly and nice. They knows how to deal with the customer professionally. The buffet breakfast is also good. Very worth to money."