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"Good very recommended , good place to stay"

"We booked the Corner Han River View room and really enjoyed our 4D3N stay. The room view was fantastic and the rooftop pool was definitely a highlight. Breakfast was decent but did not particularly wow us. Unfortunately, our experience with Hotels.com was very disappointing. After booking, my reservation stated that the room was a smoking room. As I am sensitive to cigarette smell, I immediately contacted both the hotel and Hotels.com. Hotels.com informed me that there were no non-smoking rooms available in the same category and suggested I downgrade to a lower category room while paying even more than my original booking price. Unsure about this, I contacted the hotel directly and was told that non-smoking rooms were available. Upon check-in, the hotel staff even confirmed that all rooms in the hotel are non-smoking rooms. Had I followed Hotels.com’s advice, I would have paid extra unnecessarily and ended up with a lower category room. This is not my first bad experience with them. Previously, several of my reward nights expired despite me being a frequent user, and no proper explanation was given. The hotel itself was great, but this experience has made us lose trust in Hotels.com completely."

"They don’t know how to treat the customer. They don’t even tell us about the restaurant or the activity timing. The bus driver is so arrogant that he doesn’t even greet the customers. Overall, it was a very ok experience"

"Clean, spacious, nice services"

"Good breakfast buffet, clean room, location is the best"

"We booked a room with the shower and no bathtub but they “upgraded” us to the room with the bathtub. Bathtub layout is terrible. It’s super noisy by the beach especially at night and weekends (lots of loud noises speakers, lion dance, partying etc). Water pressure is really bad, there is hot water to you just have to wait for it to warm up. Service is great, Location great by beach. Next to expat area"

"the buffet is amazing . the pool and beach too . sunset are wow"

"Great room, great bed, kitchen a plus. Close to airport. Starbucks downstairs. Need I say more?"

"Clean and well stocked room. Love the shower! Staff were friendly and helpful. Unfortunately Pool was closed. Suggest to have better selection for breakfast buffet and switch up everyday."