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"Excellent airport hotel "

"Room was upscale and staff was amazing "

"The best stay of our whole trip in Japan by far! Great amenities especially after a long day of walking and exploring"

"Easy check in and pleasant staff. The buffet breakfast was great "

"Rooms are clean and are a nice size (compared to some other rooms I’ve stayed at in Japan). They have a desk and chair, a small round dining table with chair, a mini sofa, a coffee maker area with a shelf above it (which we used for the snacks we brought back to the room) and a refrigerator. There is a spacious laundry room (on the 4th floor) with a lounging area to wait for your laundry or to just relax. Staff are eager to assist and go out of their way to make your stay comfortable and enjoyable. Nearby train stations make it easy to get around. I would stay here again on my next trip to Japan. "

"Very convenient place on transportation, shopping. And dinning. Transportation from and to Narita airport by either bus or train are only 10 to 15 minutes walking. The hotel staff are kind and very helpful on introducing local traffic and sightseeing spots. We will be back here again when next visit to Tokyo."

"The staff were very friendly and helpful. The room had an amazing view (we were on the 24th floor). The location of the hotel is very convenient to Metro. They gave us 2 bottled water everyday. We stayed for 4 nights and we will come back again next time we visit Tokyo. "

"The hotel was very convenient to the Shinagawa Station which is why we originally booked this stay for our group. Its a huge hotel property with multiple wings, stores, restaurants and bars. Initially it was overwhelming, but after one run from the room out to get dinner and essentials at 711 (also on site), I was really happy we booked here. There are a lot of food options in the immediate area if you want to explore and a 24/7 fitness center that had good equipment. We only stayed one night and it was fresh off a flight from the US, but I would definitely stay here again….Only downside was the room AC didnt get below 73 and we are hot sleepers. Honestly, it wouldnt stop me from staying here again, there was way more upside! "

"Great hotel if flying from Narita. We travelled the day before to Narita from Tokyo and was blown away by the beauty of Narita. The Main Street was full of gorgeous little shops and the Naritasan Temple was outstanding. The hotel was very clean and the transportation offered by the hotel was great"