"Would definitely book W12 Rooms again. Very friendly staff and quick service. Room was lovely and the bed was so comfortable. There’s a shop literally next door for all groceries, etc The tube is just across the road so it was perfect location for us going to Wembley to see Oasis. Thank you! "
"Great stay in London for the weekend all you need is a bed and a showerand agreat breakfast. This had all three and wonderfully friendly and helpful staff "
"The property is very nicely looked anfter and finished to a very high spec. The staff were very professional and friendly. The hotel is perfectly situated in Richmond and is close to everything. The only downside was to discover that it costs £20 per night to park the car! However the cost of the hotel was reasonable so not a disaster. I would definitely recommend this hotel and hope to return soon."
"Stayed the one night for a visit to Kew Gardens. Hotel is a lovely pub located perfectly for visitors of the Gardens. Tube is nice and close by too so was easy to get to with over night bags. Receptionist was lovely and really helpful. We arrived well before check in, so they took our bags in to the luggage store and then moved them to our room for when we returned. We stayed on the ground floor, rooms were beautiful and so quiet, would not think you were staying in a pub. We only booked for bed...
"I just wanted to extend a sincere thank you to all the staff for making this such a special experience for both me and my wife. The thoughtful touch of the rose petals on the bed and the handwritten note really was the icing on the cake.
I'm not usually the best at planning romantic gestures, but everything about the stay — from the room setup to the spa — really impressed my wife and gave us the perfect chance to unwind from our hectic schedules.
The spa was fantastic, and the entire team was...
"So i have given everything on this hotel and my stay in this place 5 stars all around. Tge reason for this is because for Value for money considering its London its really good especially with parking slots and the train station just down the road like a 3 minute walk. The staff were really good and helpful i didnt feel i needed anything more for the amount this cost me. Thank you to the gentleman who were at reception and were a friendly bunch. My son enjoyed his first visit to London and...
"Great stay and location was perfect for Kew the Music! Food was really good. Rooms were a bit dated and could use a refresh, although the bathroom was really nice with the added touch of toiletries.
Staff very friendly."
"We had a lovely stay and were pleasantly surprised when we arrived.
The apartment was larger than expected and very clean.
The bedsheets and towels were spotless and fresh. The hosts were incredibly friendly and helpful and went beyond the expected to help us.
The beds were comfortable and the bathroom and kitchen felt newly updated and clean. The washing machine and fridge seemed new and there were refreshments free of charge when we arrived. The wifi was fast and stable.
We brought our 18...
"We stayed in the basement apartment. It offered a lot of space for us, two parents and two teens. Main bed was comfortable and teens had their own room & beds. Very nice little garden and kitchen area with tea / coffee making facilities. Central location but quiet. Tons of dining options near by. Very clean and comfortable. Would stay again. "
