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"On arrival the staff greeted us very well and offer us to take our Luggage to our rooms. And explain about times when dinner and breakfast will be served. And when greeting is for dinner they took us to our table and served us very well. Room service was very good abit disappointed they didn’t know what a tray holder was when food arrived. How ever the food was amazing. Also the house clearing was 10/10 and also was the live music also. The spa room was beautiful to relax after a busy day and unwind. "

"Staff were great, sleeping areas were cleaned well though the toilet seat had dried blood on the side when we arrived at the hotel. Location is about as good as it gets for travelling with small children, leave the front door and you see Big Ben, then walk north a block and you can see the London Eye! The pool is a great way to unwind after a day of walking around London, and the fitness centre is better than many hotels I’ve visited in the past. "

"Stayed for a long weekend, excellent location and friendly reception and bar staff. Small standard rooms, clean and well supplied with quality toiletries. Nice selection for breakfast and lots of options for coffee and teas. Evening bar staff at Haxells excellent choice of cocktails and friendly with all guests making the stay relaxed and enjoyable."