I had to wait outside in the cold with my screaming, crying toddler for half an hour before even being able to access the building. Once we got in, there was no tv remote (we like to relax and wind down with some tv when we book hotels) and so we couldn’t even switch the tv on. We could hear everything from outside and other guests, even the smallest of sounds, therefore, did not sleep the whole night.
Ficamos sem agua no primeiro dia, depois a senha da porta de entrada da rua simplesmente nao funcionava, tiveram que nos passar outra senha, ai no dia seguinte a outra senha ja nao funcionava de novo e tinhamos que ficar na rua esperando.
Fora isso o quarto é super confortável e tem uma otima localização
Absolutely HORRIBLE- DO NOT BOOK- NO WATER!!!!!!!!!! Moldy, and WOULD NOT REFUND even though it was uninhabitable and we had a child.
1-no water/ no toilet, no shower, no sink
2-moldy inside
3- 50+ stairs to access the room (we where ok with this, but didn’t see it mentioned and would be hard for others as it was tight and narrow)
I’m sure it wasn’t safe either in case of fire or otherwise.
Photos show my 1 hour call with Expedia in the middle of the night trying to get resolved. As well as texts my husband and I sent asking property to fix/ letting them know it wasn’t a place we could stay. Finally when we found another place we let them know we were leaving (still no water) and asked for a full refund. Last pic shows them refusing to refund
Also some random mold/ water damage photos
Lovely sized room, bathroom compact but serviceable, good location, allowed us to drop bags off early. Only downside was the front door latch is noisy, as we were in the ground floor & could have done with more milk for tea & coffee. But we would stay here again!
Muy limpio
Excelente ubicación
Nos entregaron la habitación antes del checkin
El baño muy limpio , está aparte pero es exclusivo de la habitación
Recomendado 100%
It was a good hotel. Good location. Great condition and service. The bidet in the washroom was broken but it was not a big deal. However, paying over £1000.00 we did not expect to be in the basement of the building with aa bathroom smaller than the closet in room. Other than that it was not a bad stay over all.
Krånglig incheckning, bad om hjälp med den virtuella receptionen fungerar dåligt, ville betala med olika kort det gick inte, sängar för korta och små, dåligt med utrymme för väskor, problem med duvor som satt vid fönstret och störde hela natten.
Good sized rooms with comfortable beds and pillows. TV with good selection of on-demand services (remember to log yourself out though). Easy in and out of the room with a code. I was a bit alarmed that the interior lock on the door didn't actually work though, on closer inspection it was clogged with paint/caulk and luckily with the pointy bit on a pair of nail clippers I was able to clear out the lock so it worked (you're welcome 😉).Well stocked with toiletries, tea, coffee, milk, although a teaspoon would have been handy. Overall though it was good value for money and I would stay again.
I’ve never left a one-star review before, but this property earned it.
The cleanliness of this apartment was simply unacceptable. We arrived to find stained, threadbare sheets, visibly dirty walls throughout the apartment—including what appeared to be urine splattered on one of the walls—caked mildew in the shower, and extensive water-stained ceilings in the bathroom. It felt dirty the moment we walked in.
I reported the issues immediately and gave management the opportunity to correct them. Housekeeping visited, but the apartment still did not meet even a basic standard of cleanliness.
Beyond that, the listing was misleading. It advertised a microwave and refrigerator, neither of which were in our room. It also noted there was no elevator but failed to mention that our apartment required carrying luggage up more than four flights of stairs.
Traveling internationally alone with my two children, I moved us to another hotel after just one night. More than a week later, management still has not responded to my attempts to resolve the situation as they have charged me for 6 unused nights citing their cancellation policy.
No accommodation is perfect, but cleanliness is the bare minimum. In my experience, Mayfair Residences failed to provide even that, and I cannot recommend staying here. The fact that management won’t even respond to me more than a week later only reinforces that they have little interest in addressing legitimate guest concerns.
Good location but the room vi allocated was not good. We paid for a premium room but the room was beside the toilet and had a window facing a very ugly and dirty back yard and people could look in to the room. So we never drew the curtain. Other premium rooms at 1th and second floor were much better. We asked for moving to the other room when it was vacant and it was vacant but reception refused.
เข้าพัก 3 คืน, ตุลาคม 2025
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Glenn
14 ส.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Never had such poor service and accommodation
No running water in the morning so no shower, toilet or sink, drinking water.
Dirty bed sheets with stains on them.
Comfy bed
Poor communication from the host, pretty much none existent.
Don’t waste your money here