Do not book with this hotel or use this app!
My experience was terrible, and everything was very poorly organised. I had to wait outside for around 15 minutes, received no confirmation email, and had to make extra phone calls at my own expense. When I finally got a room, the bed smelled horrible, and I did not feel comfortable or safe.
What disappointed me the most was Expedia’s customer service. When things went wrong, I expected them to help me find a fair solution, but they refused to give me a refund and offered only £25 in OneKeyCash instead.
I paid for accommodation and did not receive the experience I had booked. It is extremely disappointing to see how little support you receive when something goes wrong. I would not recommend this experience to anyone. Think twice before booking!
Dont bother. No reception and no access. Message service not working and nobody answered the phone. Left stranded for 3 hrs. Luckily Hotels.com found me another place nearby eventually
The property is awful and very unclean. Everything smelt it needs a deep clean and I couldn’t even sleep in the bed the pillows smelt disgusting. It needs taking off sites and needs a full overhaul. Company’s shouldn’t be using it and this is an honest review.
เข้าพัก 2 คืน, พฤษภาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Julie
13 พ.ย. 2024
The room is spacious and was very clean. But, the bedding did not smell fresh. Easy entry using codes. Host was responsive. The front driveway of the property was very dirty. Garbage stacked up against a wall. Lots of noise from vehicles even late at night.
I would not recommend for a holiday stay. However, it fit my needs as it is located a short drive from the hospital.