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"Room was clean. Towels and bedsheets were excellent quality and were changed upon request. Breakfast was good and had enough variety for five days we stayed at the property. Internet was fast. Location was perfect - close to British Museum, two subway stations, numerous bus stops. Lovely park nearby."

"This hotel is a step up. It is such a beautiful hotel. The location is supurb. The rooms are so beautifully decorated. The beds are so luxurious and comfy. Thid hotelbmade our stay in London so special and we loved our stay. The breakfast made our day start extra special. "

"The hotel was not nice at all, the rooms were okay but very small. The bed was itchy "

"Great area. It would be nice if they would tell you that the vouchers are not allows to be used for the breakfast buffet. "

"If you’re a Black solo traveler especially a Black woman please be cautious here. Not all, but some staff and security were very unwelcoming and I experienced racial discrimination. Just something to be aware of."

"Nice and did the job. Had a windowless room but it only had one bedside table and therefore only charge phones on one side. Not a huge issue but I wake early compared to my other half "

"Great location"

"Overnight stay before an early morning flight. Room very comfortable and location for check in at T2 in the morning was literally 4-5 minutes to check in desk. PERFECT Location! I know London and airport prices are steep but please when you charge 12.5% service for food, have the decency to remove the line for a tip as well. If I have a similar flight again i would ABSOLUTELY stay here!!"

"Hotel was horrible. Room was hot. Air conditioner only blew hot air. Mattress was hard. Elevators were always crowded. "