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"Staff in restaurant were incredible! The staff member ‘One’ was our favourite.Our entire family are GF and they were so accommodating. One of the slides was closed for the entire stay with no sign of it being repaired. But the other slides were brilliant. Highly recommended with kids. "

"I had the best experience at the hotel and was blown away by the design and look. the pictures online are real and not filtered or photoshopped. the staff was very helpful and polite but a special call out to the security guy who remembered me from day 1, was helpful and would always ask how my activity was when i got back."

"Staff was excellent. Good service polite. Breakfast average."

"Absolutely adored this hotel. The staff were excellent and consistently went above and beyond to ensure a pleasant stay. The food and drinks were excellent and are also very reasonably priced AND orderable from anywhere in the hotel. My only gripe for the entire experience was that the gym equipment was ancient. Otherwise, I absolutely loved it"

"Stay was good. Staff were nice. Attention to detail is missing. I came for my birthday and really didn’t have a wow experience. Guess they don’t know how to do that for a guest. Even checkout was more to get your money and leave. "

"2nd time staying and will be going back for a 3rd."

"We reserved a room for 2 and then added a person to the room (daughter joined us) and paid the extra charge. It was a king bed and a couch so nothing extra was added to the room to accommodate the 3rd person. But still the extra charge which was substantial but oh well we paid it to be together in a nice room. Our other daughter decided to join us late so we had 4 people show up after a long day of traveling. We did not need anything else added to the room we told them. We can all fit easily and would even pay for the 4th person since that was the policy for the 3rd person. Same room nothing added - they just get more money. The lady at the desk said NO. Argued with us. Every where we went on this trip - multiple places people were so nice until this person. Very unreasonable. In the end we had to get the manager and pay for a 2nd room in a sister hotel which we did not use at all. We all stayed in the first room and fit fine. There was no excuse for the lady at the front desk and the way she interacted with us. Great hotel, great room experience with private pool but that left a bad taste due to the interaction at check in. Especially since the solution was what we asked for - to all stay together in one room which the mgr okayed - as long as we paid for another room he didn't care if we stayed together."

"Relaxing tropical garden setting. Quiet and tranquil villa with private plunge pool overlooking garden with ponds, and large bathtub in a very spacious bathroom. Staff attention to rooms daily was prompt and conscientious. Convenient location a short walk to the main Karon beach and to nearby markets and stores."

"Loved our stay here we ended up extending for a full week! Clean, comfortable rooms & loved having both pools to lounge by! Still an easy walk down to the beach and great restaurants close by (friendly & sweet and sour were our frequented favourites)"