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This is a beautiful property, it the only hotel directly on the beach! It’s just steps from the sea and a long picturesque beach. Wonderful, helpful staff that seem like friends after a few days. They are certainly doing their best during this difficult time in travel. I will definitely stay here again.

For the money, this is a great hotel to stay during a vacation to Phuket (Kata Island). I went during the Covid19 "sandbox" system. This meant there were very few people there. The staff was helpful but had limited English fluency (this usually wasn't a problem -- but don't expect any detailed discussions on something urgent). Even with all of the covid19 protocols, they did their best when my information got lost in the bureacratic shuffle. The rooms are what you should expect for 20 USD/night. It has a faux French feel to it. Thin but clean beds. Nice shower and bath but the construction is shabby. Everything has a 'cheap' feel compared to what they are emulating. Still, for the price, great hotel!

wonderful property , great service and great food

Here's what I liked and disliked about my stay at the Centara Grand Hotel: 1. We got a free upgrade to a brilliant ocean view room. Amazing view. Thank you for that! 2. The beach in front of the hotel is beautiful. Unfortunately, the waves were too strong, so not swimmable when we were there. But beautiful beach nonetheless. 3. The hotel is a bit old school and needs a renovation. You can feel the wear and tear everywhere. But it has multiple pools, a 24-hour gym, a club for kids, etc. 4. Breakfast buffet is absolutely horrible for a Centara branded hotel. Small selection and low quality. There should really be a much more generous selection of everything, starting with the fruit, juice, cold cuts and bread selection. But the worst is the coffee. A crime! 5. The location could be good a year from now. It is only 10 minutes away from Patong, but most places are closed due to COVID-19 restrictions.The Laguna and Phuket Town areas are better alternatives. 6. Room service food is terrible. We visited Phuket as the first "sandbox" tourists, so here are a few tips: Don't book anything before you get your Certificate of Entry pre-approval. For that, you need only the health insurance and vaccination certificates. Once you have it, you need to get SHABA certificates from the hotel, pre-pay 3 COVID-19 tests (= $300), flights, etc. There's also a risk of getting quarantined if anyone near you gets infected. Insurance won't cover your quarantine hotel if you test negative.

A wonderful place to stay w my grandson. It would have been perfect had we been able to swim (Covid rules). The sevice was top notch, Thank you, Sam! The breakfast crew was sooer accommodating. Room service exemplary! The view from our room one of the best ever! Just a great place to stay in Phuket! Oh! And a short walk to the beach. 2 private beaches not to be missed ELEPHANT BEACH, feed and take pics w 3 sweet elephants, and Paradise Beach, perfect for swimming and hiking.

ถือว่าดีมากสำหรับครอบครัวที่มีลูกและผู้สูงอายุ ที่พักริมชายหาด และมีสระว่ายน้ำมากมาย นับไม่ถ้วน วิวพระอาทิตย์ตกคือสุดยอด แนะนำเลยครับ

ゆっくりと時間が流れて、リラックスすることができました。

Luxurious stay, wonderful view. Very romantic getaway

Because of Covid-19, we were unable to travel but a refund was refused, just a voucher for further travel which may not be possible, so an option of refund too should of been offered