"Great location, only one minute walk to an access way to Kata beach. For anyone who is not familiar with Kata, there are only 2 small alley to access to this beach. Even though the map show your hotel is very close to the beach, it may take 1/2 hour walk, if it's not close to the access. That's why I said Chanalai has a great location.
Although hotel is not a brand new one, it is well maintained. In fact, it was just renovated. The hotel has all facilities we need - pool, jacuzzi, pool bar,...
"Nice and kind staff. Location is quite hard to find but it is located in the middle of karon beach. Eventhough the hotel is a bit old, it is clean and full of facility to serve our need. Great experience there. Try next time "
"Great hotel in Kata! everything was soooooo so good;
- nice location which is close to everything and not far from beach.
- friendly and helpful staff.
- room is big enough for 6 person and suitable for family. It looks exactly the same as in the picture.
- cleanliness was good.
- There is promotion for pool bar, start at 5:00-7:00pm.
- breakfast was okay but not so much choice (there is no problem for us)
And I will recommend this hotel to all of my friends! THANK YOU FOR TAKING CARE OF...
"The customer service was top notch. I had a couple of issues that were quickly resolved. The staff tended to us speedily, made sure we were comfortable and were very courteous. The standout staff member was May. She was amazing and my daughter loved her. We would stay at this resort again. The location was great, the food was DELICIOUS and the environment was peaceful. "
"This place is absolutely amazing. The property is located on a cliff overlooking the ocean. My initial room had a terrible sulfur smell coming from the bathroom, I spoke with someone at reception and within minutes they relocated me to a better room, much more spacious with a private deck overlooking the ocean. This would 100% stay here again!"
"Service is not up to standard of a 5-star hotel as expected, the room booked There was a small mistake. There is no professionalism in service compared to the room rate paid."
