"신상호텔로 확실히 인터컨다워요
중간에 클럽라운지 추가해서 지냈는데 기회된다면 호캉스 예정이라면 꼭 추가하길 바랍니다
근데 체크인후 룸사용시 룸과 화장실 중간 슬라이드 문 고장으로 인해서 조치를 취하는데 대응이 적절하지 않게 느껴졌어요
오후 늦게 8시 넘어 체크인하고 피곤한상태로 씻으려구하다가 고장발견하고 얘기한건데 10~20분 수리해도 되지 않으면 빨리 룸교체 해주는게 맞다고 봐요
계속 수리팀은 수리하려구 하는데 되지도 않고 짐도 다 못풀고 씻지도 못하고 피곤한데 시간은 한시간 가량 흐르고
제가 요청해서 룸교체를 받아서 그제서야 쉴수있게되었는데 그런일이 생기면 신속하게 대응해주시길 바랍니다
레이트체크아웃 2시간 요청해서 받았지만 조금은 아쉬운점이 남아 남겨요
그외 조식이며 룸상태며 수영장. 클럽라운지 모두 만족스러워요"
"Wonderful resort with breathtaking view from our room. Room is very clean, nice and comfortable. The staffs are very attentive, polite and helpful. Got our breakfast coffee made by Mr. Huy Thắng, very appreciate with the care by the staffs here. We love here so much that we extended our stay for another 2 days. The only thing need to be improved is the restaurant here is a little pricey for dinner and didn’t have much choices, had to go out for dinner. Other than that, we are really love this...
"Très bon séjour au sein de ce bel hôtel avec une magnifique vue sur la baie ainsi que sur le golf.
Mention spéciale à Simon pour ses services et sa disponibilité ainsi qu'à Hoang thi Thuan.
Seul bémols, indépendant de l'hôtel: comportement honteux de la part du personnel du golf. Personnel très désagréable et prix exorbitant pour les étrangers. "
"The hotel and room was immaculate. The staff went over and beyond to help. Big thank you to Joycee on reception she was professional and extremely helpful. What a fantastic place to stay, we will definitely be back"
"DeLaSea is better than what I expected. The room is clean and well-planned. We book a room with sea view which is higher up on the building. The breakfast is top-notched with a wide variety of food to choose from. The hotel personals are very service-minded and helpful. I will come back to this hotel again if you ever come back to Ha Long bay again."
"Our room was perfect. Brand new, well maintained and constructed. Nice view of the bay. The pools were excellent. Facilities were solid and there was a mart on site. Housekeeping staff very nice. Front desk was average. Breakfast was average. Not much in the area so be prepared to take a Grab. Would stay again."
"Une magnifique croisière...une cabine très confortable, un bateau moderne, des repas excellents et un personnel souriant et attentionné..et en prime les splendides paysages de la baie d'Halong...
Bref..2 jours fabuleux.."
"The cruise is amazing! The views are spectacular and the food.. so delicious! The staff is so attentive and kind. Shout out to Win for serving us the best coffee and service. And Hoang for going out of his way for us to have the best experience. I really recommend this cruise!!"
"Value for money, very close to market, sun world is just opposite, instead of coming for a day visit for halong bay cruise, one should stay atleast for 2N.....with sun world experience....we enjoyed a lot 😀 "
