"The staff was so helpful and friendly and really went above and beyond to ensure we had the best stay. The hotel is beautiful and very clean with so many amenities."
"The hotel manager was super helpful. I recommend talking to the front desk about limo and private car services to and from nearby services. Also, I recommended checking with them for the boat tours and asking about more affordable options if you are not interested in the more expensive packages."
"We had an amazing overnight stay. The staff were very welcoming, informative and professional. We opted to have dinner in our room (private dining). This was definitely a very rememberable experience with a six course meal. The food for the whole trip was some of the nicest I had. The view from our room was breathtaking. I hightly recommended Ambassador Cruises in Ha Long Bay."
"Value for money, very close to market, sun world is just opposite, instead of coming for a day visit for halong bay cruise, one should stay atleast for 2N.....with sun world experience....we enjoyed a lot 😀 "
"Great location, easy helpful staff. Nice big room with tv and comfy beds. Breakfast was ok, not great. But you can't expect much for this price. Would recommend!"
"The highlight of my Vietnam trip I had a blast. My main issue was with their lack of coordination when it came to payment. They sent me a false billing statement that I had email about to be reassured I wasn’t being over charged. Then on the voyage, they wrongly tried to overcharge us for cocktails, and we had to insist that the manager was wrong to sort out the charge. There are a few other instances of this un-attentiveness that I will spare the details of.
Overall had a lovely time and they...
"Personnel adorable , séjour très bien organisé, bateau propre et chambre confortable. Nourriture pas mal
Mais les touristes envahissent la baie d’halong d’une façon impressionnante: Athena luxury tours a essayé d’optimiser pour qu’on arrive le plus tôt possible, nous les en remercions! "
