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"My family and I loved our visit! The pools, waterpark area and outdoor seating around fire pits were great! Breakfast and dinner were delicious! We loved visiting in the fall and being surrounded by all the trees. We would love to visit again soon!"

"Check in was easy and welcoming. Housekeeping made the bed, restocked towels, soap etc. they emptied the trash daily. Parking by the hotel was limited. They had an overflow lot block over. The pool was dirty and uninviting. I specifically booked this hotel because it had an indoor pool. Was very disappointed."

"The property was clean and taken care of"

"Nice breakfast every morning."

"I love everything about this hotel, the room was big and the view is amazing, the staff so friendly. We’re love stayed here and would like to come back again ❤️"

"Like the staff and breakfast choices, but didn’t like no access to pool even with card."

"It’s good place to visit downtown Gatlinburg."

"We loved the pool, the kids had so much to do if we didn’t want to leave the hotel. The breakfasts were really good also. Also, it was within walking distance to everything in town which was great because we didn’t have to hassle with parking."

"Bathroom could use update with higher toilet. Fan didn't work well in bathroom."

"sink in bathroom put water on floor"

"The location is right in the middle of downtown Gatlinburg. Five minute walk in either direction gets you to lots of shops and restaurants. The breakfast is one of the best around. Plenty of indoor seating and rocking chairs on the porch."

"Great place to stay!! Quiet and close to everything!!"

"Love the sound of the river from the balcony!"