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"Outdated but so is most of Gatlinburg. Front desk very helpful. Pool area is spacious and cool experience!"

"Didn’t use the restaurant , but everything else was excellent "

"Great location. Within walking distance of shops and dining. "

"We arrived on Christmas afternoon and was greeted by a warm and welcoming lady at the front desk. Quick check in, room was very nice, very clean and the location was super convenient for us. With the holiday traffic we made reservations at that hotel to accommodate where we would be eating at shopping. It couldn’t have been more perfect. Lobby was clean, elevators were clean and we were surprised by the REAL breakfast, the restaurant and amenities for the price. We would 100% stay here again....

"Great stay !! Will definitely be back."

"Extremely clean and great staff! Perfect Waterpark for younger kids! "

"Amazing staff"

"Excellent"

"The room was spectacular with bathroom being ye highlight. Beds were very comfy and housekeeping was very punctual and cordial despite it being the Christmas week. All the hotel staff had a very positive and good natured attitudes. Overall, we loved our stay and would like to stay there next time."

"Room was nice (mattress was a bit firmer than I am used to). Room had a mini fridge, microwave and coffee maker. Front desk staff were very pleasant and helpful. Parking was plentiful. Breakfast was great with all the different options…biscuits n gravy, sausage, potatoes, cereal, omelette station, some pastries and some fruit."

"Great hotel!"

"***"

"Todo bien solo que el servicio de cuarto debería ser primordial "

"Kids loved the pool, lifeguards were there and very attentive. "