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"lamentable la actitud que se derivo del desastre natural, muy poco humanos, nos dejaron a nuestra suerte y sin opciones de resguardo de nuestra integridad, en el ultimo temblor solo se hicieron omisos mencionando que fue falsa alarma, tardan mucho tiempo en soluciones a peticiones por cambio de habitacion o solucion de lagun tema, las empleadas del comedor muy groseras y prepotentes"

"Very relaxing atmosphere. The staff were very courteous and helpful, which made my stay enjoyable. The food was good, a bit of a wait time at the Italian restaurant, but that's understandable since, you dont need a reservation. Overall my vacation was great."

"Decent good"

"The room was clean. The bed was too firm for me and the pillows were uncomfortable. The breakfast buffet was very good. There was no coffee available for guests after breakfast and when I asked they told me there was coffee in my room. I requested bottled water for the room to make the coffee and it never came. Overall we were happy with the hotel. The pool was fine although it had leaves in it from the trees. The gym area is nice but the water dispenser was completely empty when we were there....

"Nice spot food was really good! Casino had everything you could ask for."

"Excelente servicio y ubicación. Buen desayuno y restaurantes."

"The rooms were clean and the hotel staff was friendly. Ideally located very close to Metro Mall."

"clean room"

"Great breakfast and central location. Staff was very welcoming."

"Beautiful hotel, Excellent hotel with great views, very clean the food was good"