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"Everything was good "

"I was here 12/05/25-12/13/25 the staff were great they just renovated and the resort is beautiful, rooms are very nice, food great"

"All staff members were pleasant and helpful."

"Staff and clean room. Plenty of restaurants. "

"I had an amazing time at the Planet Hollywood Costa Rica. Every single staff member from check-in to check out, to buffet dining, fine dining, various bartenders, pool people. Everybody was friendly and welcoming, and always had a smile on their face. Best customer service I've seen in a long time. All of the food was delicious. The coffee shop amazing. The nightly shows were very entertaining. Shout outs: Jimmy pool bartender, Alexa 3rd floor bartender and Noha front desk person. I wish I can...

"Staff was incredible, working too long hours everyday…smiling, helpful, professional. Beautiful hotel, clean, comfy bed"