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"The front desk manager, she was amazing and very knowledgeable about what was going on with her clients "

"The staff is great. My only complaint is that I could never use my room credit . I asked to use it and somehow there was an excuse on why I couldn’t use it . "

"Safe to walk during the day, get a taxi for nightlife fun!"

"So far the best hotel we have stayed at in Atlantis, my only complaint is Kurig didn’t work right, microwave was very hard to plug in as socket was loose, mirror in bathroom would light up without being turned on and made funny noises."

"Excelente nos encantó en cuanto a calidad y precio … muy buena playa , la comida bien elaborada y los tours muy organizados "

"Our trip to Baha Mar SLS was very relaxing and enjoyable. We dined at Cleo, Marcus, Costa and Shaung Bau. The service was excellent everywhere you went. From the pools to the hotel staff. The only negative is the room was small and there was no actual space on the balcony to sit. That’s something I would change next time. "

"Everithing good, but the food is very expensier and is not the best. "

"Customer service is what I have appreciated."

"Everything was great. Rooms are massive. Only complaint is the extreme cost of food and water in the hotel. A bottle of water in the resort’s restaurants was $12 for example. My wife and I stayed here for 5 days and spent $1,200 on food, eating 2 times a day on average. There is a 15% gratuity and 10% tax on every meal. The 15% gratuity goes to all the workers throughout the restaurant and the waiter still expects their tip. We went to a couple different resorts to visit and every restaurant was...

"Awesome place clean people friendly. We had a great time in the pool at the beach and all the aminities. We will be back!!!"

"Fantastic! "

"Excellent staff"

"We recently stayed at Harborside Resort Atlantis in a 1-Bedroom Premium Villa located in Building 3, and overall, we had a great experience. From the moment we arrived, every staff member we encountered was warm, welcoming, and genuinely happy to assist. Their friendliness truly stood out and made our stay feel special. The villa itself was spacious and well-equipped, perfect for our family. I did notice some mildew in the bathroom grout and brought it to the attention of housekeeping. To...

"Staff were amazing and the service is better than the other two hotels. I would recommend Rosewood before the other two bc of the service they provide."