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"What a great experience we had at the Royal. The only complaint was that our AC worked sparingly but was manageable. Staff was very friendly and the place was beautiful!!!"

"The whole experience was amazing. Only issue was the room was not ready for about an hour after check in time. They made it right with meal vouchers."

"The staff could have been more pleasant and welcoming, some of the staff had a very sour face they did not greet or say good morning or good afternoon, very important it makes you feel welcomed. I personally would not come return."

"Everything was fantastic Amazing staff Food and drinks were good Gym was clean What I didn’t like was after check out if u wanted to sit by the pool or even have a drink or food u had to pay $35 I travel all the time and I have never paid extra after check to sit by the pool or have a drink my check out was 11am so I sat in the lobby till 230 until I was ready to leave"

"Buffet was great and great food!!"

"A"

"Great place to stay! Highly recommend!"

"Great place !!!!"

"Great location, clean, friendly and beautiful beaches. It was pricey as far as food but it was all worth it."

"I was there for 2 nights this week and had a great experience. The proximity to the downtown business area was close enough to walk and across the street was the beach. I didn't have enough time to enjoy them but there were two pools that looked tempting. Great staff including Kayjsha and Jasmine from the Front Desk who were wonderful and accommodating. They always remembered my name as I walked by. Great hoteliers. Also, I didn't get her name but the housekeeper on the 6th floor was awesome...

"The food was nasty and the same every day, Internet doesn’t work, We kept finding cat poop near the door all the time because there was a colony of cats—over 20 or 30 cats."

"The pool bar and restaurant were very nice. The free access to Atlantis Resort right next door is a great bonus."

"It"

"Everything is amazing. Most of the staff very helpful."

"Hébergement très luxueuse et staff ultra courtois. Je recommande à tous."

"Wonderful resort! Great location, walking distance to several restaurants, had the beautiful beach and canal access just steps away, super clean rooms and amenities available on property. Staff was wonderful, we loved our stay! Would definitely book again."

"During our stay, the air conditioning in our room did not function properly despite our efforts to have the issue addressed. The room remained uncomfortably hot, significantly impacting our ability to enjoy our vacation and obtain adequate rest. More troubling, the water temperature controls in the room were defective and unable to properly regulate the temperature. As a result, excessively hot water unexpectedly came from the shower, causing burns to both me and my son. This created a serious...

"Peaceful place and friendly staff."

"Lost power for 3 hours first day. Fire alarm evacuations on 21 June at 0545 for faulty electrical issue and tons of mosquitoes in the room"

"Good"