Search Hotels Near Chun-Zumbul, Playa del Carmen

"Great visit"

"Overall the stay was good. The property is a little dated but ok for us. The entertainment setup was good nightly with multiple shows. The staff was friendly and helpful. One oddity is If you need more water, beer, pop in the room before the next day, they charge you. Luckily the bellhop told us when he walked us to the room so we didn’t get surprised. The room service wasn’t convenient and the menu was not great."

"It was a good resort, not great per say. Food was average, Mexican restaurant was great. Most staff were friendly but a few were not the best. The privilege perks were definitely a must, swim up pool to the room was the highlight of our trip. Definitely a big resort and lots to do. At first they try to upsell you and push a timeshare, annoying but once you get past that you're good."

"The resort is very nice and well kept. Staff is very friendly and helpful. The food was great with a lot of different places to eat."

"Hotel muy lindo, habitaciones cómodas y espaciosas, atención excelente y comida deliciosa!!"

"Apart from some minor issues, our experience was excellent. The best part about the vacation is definitely the food and the staff. Everyone at the resort were friendly. The food at the buffet and the restaurants are all very good."

"Overall great resort as this is my second time. The only issue was reso system needs to be improved for restaurants. And seaweed problem but I understand that’s across the coastal line"

"The hotel is ok, but it is being remodeled and lots of area are closed. Staff is not always friendly and in the buffets, bell boys and drivers (Bernabe) who drive the trains are sometimes rude and will ignore those from Latin America or Mexico. There are exceptions like Russel in the Vaqueria who was exceptional, especially with our children. Th resort has lots of pools which makes it like there are not a lot of people which is good. Consider there is hardly any shade and people reserve them very early. In general it is ok, but definitely the lack of friendly staff is off putting. Not sure if we would come back, maybe when all of it is open. "

"Amazing, great food, great drinks, great views!"