Search Hotels Near Moc-Che, Playa del Carmen

"Rooms were clean, staff was nice and the food was amazing! 10/10"

"The staff were all very welcoming and the resort was kept. Rooms were nicely upgraded"

"Swimming pool directly connected to room, piece flu and quiet environment "

"Exceptional stay! Super clean rooms and grounds, great cocktails, beautiful well kept grounds, delicious food (better than any other all inclusive resort) incredible nature, all green around, and most importantly top service. Breakfast buffet was OK, when it was hosted in the Italian restaurant the options were underwhelming, when it was moved to its main location (Mexican restaurant?) it got better but was still just OK. I also wish they had more activities for kids (outside of kids club). But these are just minor things. Would definitely stay again!"

"Pros-The hotel is a small boutique hotel.It has a fantastic setting.The beach is beautiful and you are able to see the sunrise from the beach.the loungers are sufficient.The beach club and rooftop restaurant have a good selection of food.The staff specially Ann at reception were hardworking and friendly.The system of contacting them through WhatsApp works wonderfully and they get the job done immediately.they organised taxis etc and organised a wonderful New Year’s party.The decorations were wonderful for the party.The breakfast Hot cake was divine.The heated outdoor pool on beach and spa were excellent Cons- The access road to the hotel is bumpy with lots of potholes. Apart from the hotels restaurant the only other food option is coco cabanas opposite to the hotel but walking there is a bit tricky specially after rain as you have to avoid potholes.The next option is to go to playa about 20-25 mins away. The service is very slow in all restaurants.order food 1hr before you want to eat!! The lights in the room are very dim and you can hardly see your face for makeup. Rather than supplying multiple plastic water bottles in a day it would have been environmentally better to have fill up water stations on each floor . A clothes drying line in the balcony would have been a great addition to dry the wet swim suits. The organisation of the food service at the New Year’s party was very haphazard several people got the wrong entrees and some got main before entree. "

"Cleanest, most luxurious, most respectful staff in Cancun"

"Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience! "

"Very beautiful property, felt safe at all times. The service was excellent and the staff is just amazing. "