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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property
Travelers discover pristine beaches with crystal-clear waters at this Playa del Carmen resort, where yoga classes and parasailing adventures await

Choose dates to view prices

The Fives Beach Hotel & Residences - All Inclusive in Playa del Carmen offers a luxurious beach escape. Relax at 7 pools, enjoy spa treatments, or explore 10 restaurants with seafood and international cuisine. Helpful staff and a beautiful beachfront location earn high marks.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

View from room

Deluxe Room

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

View from room

One Bedroom Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

Three Bedroom Suite | 1 bedroom, premium bedding, pillow-top beds, free minibar items

Three Bedroom Suite

  • Garden view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock, ping pong

Two Bedroom Suite

7.6 out of 10
Good
(8 reviews)
  • Garden view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock, ping pong

One Bedroom Swim Up Suite

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillow-top beds, free minibar items

One Bedroom Penthouse Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

View from room

Two Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite | View from room

Three Bedroom Penthouse Suite

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About the area

Located in The Fives, a neighbourhood in Playa del Carmen, The Fives Beach Hotel - Á la Carte All Inclusive is near the airport and on the beach. Gran Coyote Golf and El Camaleón Mayakoba Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Esmeralda Beach and Playa del Carmen Main Beach. Travelling with kids? Don't miss Xplor Theme Park and Xcaret Eco Theme Park. Jet skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. Visit our Playa del Carmen travel guide
Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    13 min drive - 6.0 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    13 min drive - 6.3 km
  • A coastal resort with clear blue waters, a rocky shoreline, and thatched-roof buildings.
    Xcaret Eco Theme Park
    26 min drive - 18.6 km
  • Playa Xcalacoco
    11 min walk - 1.0 km
  • Xplor Theme Park
    21 min drive - 16.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    46 min drive

Restaurants

  • Amaranto
    19 min walk
  • El Templo
    16 min walk
  • Las Máscaras
    17 min walk
  • Fresco Bar
    14 min walk
  • Snack El nido
    17 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

  • Luxury all-inclusive property near Gran Coyote Golf
  • Located close to Punta Esmeralda Beach and El Camaleón Mayakoba Golf Course, The Fives Beach Hotel - Á la Carte All Inclusive provides a free breakfast buffet, a nightclub and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, sunloungers and beach volleyball. Treat yourself to a massage, a body wrap or a body scrub at The Spa by The Fives, the on-site spa. At the 14 on-site restaurants, enjoy breakfast, lunch, dinner and pizza. The 24-hour gym offers yoga classes and fitness classes; other things to do include basketball, volleyball and snorkelling. In addition to a terrace and a coffee shop/cafe, guests can connect to free WiFi in public areas.
  • Other perks at this property include:
    • 8 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • An outdoor tennis court, a shopping centre shuttle and a free beach club on-site
    • Babysitting (surcharge), ping pong and a banquet hall
    • Guest reviews say great things about the beach locale and helpful staff
  • Room features
  • All 662 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Designer toiletries, showers and hairdryers
    • LCD TVs with premium channels and DVD players
    • Furnished balconies or patios, wardrobes/cupboards and childcare services

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Scuba-diving lessons
    • Snorkelling

Entertainment

    • On-site entertainment and activities
    • Theme parties

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 3 poolside bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • MESTIZO:
  • OKA - SUSHI BAR:
  • SEA OLIVE - TRATTORIA

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Fives Beach Hotel - Á la Carte All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is The Fives Beach Hotel - Á la Carte All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Fives Beach Hotel - Á la Carte All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in start time: 3 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Beach Hotel - Á la Carte All Inclusive?

Checkout is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, scuba-diving lessons and more.

Where is The Fives Beach Hotel - Á la Carte All Inclusive located?

Nestled on the beach, this The Fives property is within 3 mi (5 km) of Gran Coyote Golf, Punta Esmeralda Beach and El Camaleón Mayakoba Golf Course. Playa del Carmen Main Beach and Quinta Avenida are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

8.2

Very good

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 514 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The property was beautiful, and we saw so much wildlife there! We will visit again!
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Amelia Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautifully maintained, rooms and facilities were super clean and comfortable. Food was very delicious, lots of options. Staff were so friendly and welcoming. Pools and beachfront were perfect. Special recognition to Christian (who works the beach front) and Nico.
Stayed 5 nights in May 2026
Verified

8/10 Good

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and willing to help us out. The pools were pretty nice and since som are a little hidden there were always some pretty empty ones if you don't want all the noice from the high energy pool. The only thing
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. The staff is very nice and helpful. We loved all the restaurants. We rented a Bali bed by pool but it rained a lot so didn’t get much use but thaT was only downfall of our trip
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Nabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week as a family. The food and restaurants were quite adequate and good. The staff were friendly.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Thomas Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were constantly cleaning, keeping the whole resort spotless. Food overall was decent, not the best you’re going to get, but pretty good for an all inclusive. Particularly enjoyed Mestizo & the Thai restaurant. The tacos by the pool at lunch were great!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this property is amazing. Food is excellent. Entertainment excellent. Staff pretty awesome. Pools excellent. Rooms nice! The only negatives would be rooms smelled super musty....and the beach too rocky with too much algae.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
The room was dated. Some cabinets were broken, shower and tubs were older with dirty fixtures. Pools were nice but some bars were also dated and dirty. The restaurants were great.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was stunningly beautiful. Felt like living inside a nature reserve, but with all the luxery services you would expect. Teenagers loved the swim out room. Would return!!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach had lots of seaweed, staff did their best to try to keep up. Food overall needs improvement and better options.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was great!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Marin

Liked: Cleanliness, amenities, property conditions & facilities
The many pools
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Everything - our rooms, the food, the vibe - was fantastic! The staff deserve an extra call out though because everyone we talked with or had questions for were so very kind and helpful. Thank you so much!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. So much room in the Penthouse.. The hot tub however, had brownish water come out no matter how long I let it run. Other than that it was an amazing hotel and the staff couldn't have been more friendly and polite.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Anna

Very clean rooms. Great staff. Good food..beter than most resorts. Lots to do
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Michelle Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning. There's so much greenery. It is a big property but the shuttle carts were quite helpful! The food at this property is good! Especially the French toast! We actually liked that the restaurants were combined. You could mix & match cuisines! Arezzo was a favourite. The tuna cutting and the bbq at the beach were exceptional! We stayed at villa 15 and it was so convenient to have a pool and a bar right there. Our one bedroom suite was huge! The bed was good! Bathroom and showers were standard and clean. Our AC was exceptional. There were times we had to turn it down because it got too cold! The guys that do all the games at the Energy pool were all amazing! And the hostess/host at the restaurants were very nice as well. We barely went into the ocean because the sargassum was so bad but that's uncontrollable. They also continued on with the nightly entertainment rain or shine which was nice. We didn't get hounded or felt like because we weren't members that we were subpar. The Macrame class is also a must do. The teachers were amazing!
Stayed 10 nights in May 2026
Verified

8/10 Good

Cinzia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at The Fives Beach Hotel & Residences. The staff were incredibly friendly and welcoming, and the entire resort was very clean and well maintained. The lush landscaping gives the property a beautiful tropical feel. One of the highlights was the nightly entertainment and food stations in the plaza, which created a fun atmosphere and offered a nice taste of Mexican culture. A couple of minor downsides were the wait times for the à la carte restaurants during busy hours and the lack of a disco or late-night spot for younger guests who might want more nightlife. The sargassum (though uncontrollable) on the beach was disappointing as well. Overall, a wonderful resort with great service and a relaxing, cultural vibe.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very enjoyable and the staff was very friendly.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, food was amazing, pool bar was beautiful. Would highly recommend.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

MARICELA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! The room was spacious, clean and comfortable. Food was superb, it really was amazing. Staff was the epitome of outstanding customer service.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Why a great place to vacation. Beach access and pools were great to relax in and enjoy.
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

Adrian M

Liked: Cleanliness, staff & service, property conditions & facilities
The whole Hotel was at a great location, great food and great staff.
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful views within the hotel but the dining options were limited due to a lot of the restaurants not functioning due to season.
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Mailha

Disliked: Property conditions & facilities
View and spacious in rooms
Stayed 4 nights in Jun 2025

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