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"I really enjoyed my stay! The hotel was spotless, the staff were friendly and welcoming, and the food was delicious. I especially appreciated the thoughtful birthday surprise they sent to my room without me even asking. Such a lovely gesture that made my stay extra special!"

"The lobby and hallways smell, too much of freshener used in those areas. The activity was not responsive, either there was no wind or too much wind. We could not use it during the whole week stay."

"The room was clean and the staff were very friendly."

"very disappointing hotel when we arrived. no one told my husband and I that the hotel was under renovation due to the switch from the hyatt hotel to the “mondrian”. once we arrived all we were giving “mondrian plus” bracelets that until this day we don’t know what it even gave us compared to the other guests who didn’t have it. popular drinks such as aperol spritz are offered one day then the next day they don’t have it in stock anymore. the beach club is a scam, once you arrive you’re being...

"we had a great time, the lazy river was our favourite. Service was incredible, and the ch oxide of restaurants felt like we could go somewhere new every night. There was also plenty of space and never had to look for long to find somewhere to set up for the day"

"N/a"

"Great place.. will be bk soon"

"We were upgraded to a king ocean view room upon check in which was nice.!If you have a child under the age of 4 there won’t be much for them to do at the resort. The food was repetitive and horrible. Only thing that was good was the pizza in the afternoon (available 12pm-5pm). I don’t drink alcohol so that wasn’t at the top of my list. The tv is mostly all Spanish except for 1 Chanel, which had a tv marathon on csi Miami. Made it very difficult for my 2 year old to stay occupied."

"This was one of the best vacations I have taken in my life. The hotel staff, facilities and concierge’s helped in making my stay extra amazing. The amount of activities and hotel shows was incredible!! I will definitely be coming back to this hotel this is an extremely family-friendly hotel full of excellent staff who care to make your experience exceptional!!!! If I could rate this higher than a 10 I would!!!"

"Due to the conversion from Hyatt to Hilton- they weee unable to honor the complimentary bottle of wine and $100 per room resort credit. We had three rooms on this reservation - is there any way to get refunded for that benefit to e did not receive?"

"As always our trips was almost indescribable. We never stop moving.....almost. And there is never an end to the joy we feel reuniting with old friend and new who have both worked at this amazing Resort, or frequent it as we do. I have no idea if the Admin will allow my picture upload (20 of them for starters), but if they do, I hope you all gain a bit of insight into my words above. See you again, to all our wonderful travelling friends who we had the honor of spending time with, and to all...

"Excellent staff. Excellent time."

"Well I booked because of the swim up pool and because it was adult only! But the first day I got there it was kids in the pool I told the consistent but she told me it’s the fathers that don’t keep thm out!!! Like wait what ? There was no security to stop them it happened my whole stay (7 days) it got to a point thy didn’t answer my calls because they knew it was about kids in the adult only pool!!! And they was at the bar too!!! The food was terrible and I paid an extra $500 to have all...

"Staff was pleasantly, kind and helpful! You are treated like royalty! The place was clean and beautiful, worth the money highly recommend! The whole experience seemed like a spa treatment!"