โรงแรมและที่พักในXcaret

"It’s a big hotel expect delays when ordering food. Order at least 2-3 hours ahead. They need lots of help in the kitchen & delivering food to room. The hotel it self is worth it but since they open the second part of the hotel the attention to detail was lost. It’s not the same any more. Hope they hire more personnel so they level up like they used to back in 2020. Everything else is good. I do want to thanks Osvaldo Guzman & Rebeca Arvizu for helping me out since I got to the hotel. Rebeca was...

"Everything was perfect! Can’t wait to return in the future!"

"Fernando was incredibly helpful, polite, and truly went above and beyond to make our experience exceptional. The breakfast was absolutely delicious, and the habanero hot sauce was amazing—I would love the recipe! Thank you for the outstanding service."

"Las fotos no le hacen justicia al lugar, es simplemente hermoso. Nos toco un cuarto precioso frente a la piscina en el segundo piso pero la primera noche fue incómodo por que teniamos un sliding door sin cortinas y el agua tenia un olor feo. El dueño fue muy atento, nos cambio de cuarto y el resto de los dias fueron perfectos. Disfrutamos de la piscina, tenemos fotos muy lindas y estabamos cerca de todo. Lo recomiendo si busca tranquilidad."

"The property was breathtaking and all the art was beautiful"

"This boutique resort is the top we've ever been to (it rates very high globally and its for a very good reason). My wife and I celebrated our 25th anniversary there and we were treated like royalty. The staff was amazing, the food was amazing, the place was so beautiful, romantic, exquisite and unique. The beach was lovely and I'm sure to go back soon with our whole family. Probably the best resort in Mexico, it's worth every penny!"

"Me hospedé 2 noches y no repusieron jabón y shampoo"

"Clean room"

"Goof"

"Las habitaciones estuvieron bien, porque son amplias, pero muy básicas, es un hotel chico y bastante viejo o descuidado a mi ver, se fue la luz y fue un atraso con las. Maletas por que el elevador no estaba funcionando, había muchas cucarachas, la. Alberca esta súper descuidada. Enfrente del. Hotel está un súper, el. Cine y otras tiendas de conveniencia, no. Te dejan ni agua y esta casi sobre la carretera, Para el precio y solo. Dormir esta bien."

"Siempre es una buena opción este hotel es limpio y ordenado todo perfecto"

"Todo bien"

"I love the breakfast from the hotel . Must try the chilaquiles & fresh croissants. Be careful it can get noisy on the hotel side they are next to a bar music goes on till 4 am. . Stay at the residence side ."

"We had an amazing stay. Room, Staff and food was amazing. The only negative experience we had was with the travel agency at the hotel. We booked a morning tour to Isla Mujeres. The evening before we got a late letter under the door saying we got moved from 9.30am to 12pm. Weather was iffy in the afternoon so we went back to the travel agency to change it for the following day. The next day we were picked up and arrived in Cozumel at the port and found out they changed us to from an adult...