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"The friendliness of all the employees. The cleanliness of the place. Convenience of the restaurants."

"Without the staff the facilities would suffer, Thank you Teresa Lopez my room was Awesome everyday. thank you David for your guidance with everything available at the resort. Andrea Reyes what a beautiful person, kind welcoming, Hyatt is fortunate to have her as an employee. flor in the Spa a wonderful Masseuse. All the staff at the restaurants first class."

"Nice reaort"

"Mindblown at the entire Xcaret property, hotel and parks. Was nervous about the cost but we left wishing we stayed longer. The hotel property is massive with so much to do and so many food choices. The room was clean and simple but with a wonderful view along with double hammocks and stoked snacks. Check in was simple and fast but do think something was missed along the way as we felt unprepared to tackle the enormous property with a lack of information at first from how to reserve restaurants to where the shuttles for the parks arrive. All reservation restaurants were also booked up for days in advance (our entire stay). However, none of the above was a deal breaker and we quickly got the flow with the interactive map on the app (very much needed) Overall highly recommend, just be prepared for a ton of walking and a slightly overwhelming amount of amenities and trying to find everything at first. "