Search Hotels Near Cenote Santa Cruz, Playa del Carmen

"This property is absolutely amazing. This is by far the best food I’ve ever had at an all inclusive. The beach area at the resort is extremely clean and beautiful. The rooms are gorgeous. The access to their parks is a nice touch, but the resort itself is so nice you honestly don’t even need to leave. "

"The staff was great and the food was good. The restaurants don’t open in the evening as early as we would have liked. The hotel has no elevators so carrying your luggage up the stairs is not fun. There’s 3 floors so hopefully you’re not on the 3rd floor. Several activities throughout the day. The hotel was clean and very helpful if you needed anything. "

"Excellent "

"Food is the best. Specually on Thursday night. Pools are rather small but work well. Property is a little outdated but very clean. The coffee shop serves great coffee included. Your staff are friendly. "

"A little bit diversity will be better."

"Traveled here in April 2026 and it was sooooo nice. The upkeep on the property is amazing, my husband and I had a great time, good music, staff was beyond amazing, everything was close by, beaches were kept clean and the pool, the food was amazing, I will definitely go back here again!"

"NO BEACH!!!!! Poor selection of food, cheap alcohol!!! Rooms are ordinary, if you enjoy swimming in chlorine and drink cheap mixed cocktails, this is your place!!! Stuff is not helpful, management is careless, and it’s not my business that this place changed ownership last fall. YOU don’t have to trust my opinion, but if you would like to find out in a hard way, please purchase this horrible resort and reply to my review after your visit. By the way, there is no entertainment either, this place dies at 10 PM and you have to look for entertainment outside of this “wonderful” resort."

"This is a phenomenal wellness retreat resort. It’s a top notch facility with fantastic food, wonderful staff, excellent wellness activities (yoga, breathing exercises, workshops etc). It’s unbelievably clean. Really a strong 10/10"

"Property is old and inside the rooms is not well care switches wifi shower are in rough shape, activities need to be more focused on the mexican traditions more cultural music Corridos mariachis and all that type of shows to entertain the guest. Staff is very attentive and cooperative "