Search Hotels Near Río Secreto, Playa del Carmen

"El check in muy demorado"

"The food was average, I expected better"

"Family-friendly"

"We stayed 9days 8nights. When we booked our trip we were not notified that our last day there was the last day they would be open. They are shut down for remodel. This was our 3rd time there and it was nothing like before. Had we known they were closing we would have gone else where! Food was not good. House keeping was not good. The property was a hot mess! They started construction before we were gone. Wait staff was AMAZING though! Hopefully when they open back up everything will go back to normal. But this trip was not cheap but the facility and accommodations felt cheap!"

"The rooms were very clean. Decently modern but was advised they are renovating may 2026. The only thing that I found a little annoying was that to get to the main buffet if you’re on the one side, you certainly have to zigzag your way over to it. There’s no direct path. I don’t know if that’s gonna change with the renovations, but I did find getting to all the restaurants you had to walk a lot."

"Hotel has everything you need to enjoy vacations...love it"

"Nice stay but the food was 7/10. Only stayed here to enjoy Xcaret Park but I’ve had better experiences in other resorts"

"Food was good but language was a problem"

"It was a great stay. We felt safe and everything was clean. The food and drinks were great."