โรงแรมใกล้Río Secreto, Playa del Carmen

"This 9 bedroom tropical boutique hotel, nestled between its natural beauty of jungle and exotic animals does not fall short of luxury and comfort. Bedrooms exceed in ammenities, comfortable beds, pillows, snacks, mini bar. Onsite kitchen, offering limited but tasteful options. The staff is great, always willing to keep you entertained with conversation and very helpful. It is an adorable property, we enjoyed the spider monkeys and iguanas plus more animals we’d never seen. Landscaping is in its...

"Todo el primer nivel, si que vale la pena!"

"It was a nice stay and experience. The food was ok and also the staff. It’s more a relaxing kinda stay not for out and go do things type of stay. And if so u pay extra for everything. Which is fine but u do get to the point where just being in the resort is the same thing. I did enjoy the pools and all inclusive. The price is unbeatable. But as a mid 30s married couple we wanted to do more and explore more. Overall nice stay anyways."

"Food delicious, pools clean, drinks all premium. The only thing I would not recommend is Teatro del Rio, not because of the show(which is phenomenal) but the food was horrible,, I think the should not be offering food if is not going be be at the high of rest of the restaurants."

"Buen hotel"

"Las instalaciones ya se notan deterioradas."

"The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. "

"Excelente atencion en ese hotel"

"Exelente Servicio, precio, ubicacion y trato del personal."

"Beautiful property. Everything was perfect from start to finish. The room, the food, the staff, the property. Honestly there isn’t anything I would change. This place is a winner in every category. I highly recommend. I went for a solo getaway but it could also be a perfect couples getaway as well."

"Quarto amplo, confortável e limpo. Café da manhã muito gostoso e fomos muito bem revepcionados."

"Super bonito el hotel! Demasiado amplio y comodo el cuarto y las camas, el desayuno super completo =) y lo mejor es que incluye la transportacion hotel-aeropuerto"

"The resort itself is quite beautiful but is let down by numerous things. While we were staying in June into July many facilities we’re closed or not available. The lobby bar was closed so there was nowhere to go for a drink before dinner in air conditioning. The pool bars only served drinks from the poolside in the family riviera section. You couldn’t get a drink from the ‘dry side’ of the bar and just sit poolside with it. You had to go to the swim up in the pool. Not great if you have small...

"June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...

"This was my fourth time at this property. Three times were 20 plus years ago. This place is a shadow of its former self. The check in staff either were brand new or just plain lied about amenities that did not exist. No concierge person was ever at villas and when I asked people to make reservations at restaurants they never did. One hostess refused to seat me for lunch because they were going to close in 10 minutes. The food was absolutely horrible in the restaurants! I ended up...

"El servicio es muy bueno y hay muchas actividades para los niños. La playa es una de las más bonitas con pocas algas marinas"