Search Hotels Near Punta Sam Beach, Punta Sam

"I just got back from a 7 night vacation at the riu Latino and it was a great trip all around. We got to enjoy 4 different riu resorts within our Trip. The food was great, they had a lot of different choices between just their buffet and 4 specialty restaurants. There was different amenities each day, choices between pools or party events. There slides were amazing 5 total slides and 5 total pools. "

"Very pushy sales and they get upset if you say no. Unable to have the full experience as there are 3 weddings this week so a few restaurants are open for dinner. This is our second time here and overall the quality has been disappointing in areas including accommodation, food and level of service. "

"Amazing for family’s"

"Beautiful property and amenities. Bring comfortable shoes as there is quite a bit of walking throughout the resort."

"Very family friendly resort. Great for kids."

"We were in a swim up suite and enjoyed the privacy and tranquility 10+"

"Absolutely fabulous. Excellence in every category. Food, service, room and beach. Do not hesitate to stay here. The finest resort we ever experienced."

"Helpful staff and kind, but not anticipating your needs in a way that would exemplify excellent resort service. Some conflicting information when questions were asked related to dietary restrictions with dining - concierge gave different/unclear answers than the food & beverage director who ultimately had the correct information. The property does have halal chicken supplied throughout the resort which was a huge deciding factor for us choosing this resort/line. The kitchens will even cook food on separate surfaces to avoid contamination; however, the waiters and resort staff+concierge were not educated on this, and it must be coordinated through the F&B director at the beginning of your stay or prior to your stay (through hone or email - highly recommend getting commitments in writing). Cannot be marketed as halal resort due to mixed meats, but the chicken sourced is halal certified and certification can be provided upon request. this information is relevant as of our stay in April 2026 in case they change providers in future - always good to check prior to your stay. Resort layout 10/10 - isolated areas for whatever experience you're looking for (party vs. family or both!) - kids club was a great experience for our 3 year old. Many kids clubs in cancun resorts start at age four so having a 3.5 year old, the min. age being 3 here was a deciding factor for us. Activities daily that we enjoyed participating in. Overall plan to return in future!!"

"The Good:The resort and rooms are absolutely stunning with a true 5-star aesthetic. The property is visually beautiful and well-maintained. The Not-So-Good: Kid-Friendliness: A huge miss for parents. Pool service (food/drinks) doesn’t start until 11:00 AM. We were there by 9:00 AM, and by the time food arrived, the kids were hangry. Even towels and water are DIY until 11:00 AM. Dining: Food quality was "meh" at best. On the all-inclusive plan, drinks were watered down, though tipping generously helped. Arrival Logistics: Check-in was slow and frustrating; staff seemed indifferent to restless kids after a long flight. Transfers: The paid "private" airport transfer was disappointing. It functioned like a shuttle rather than an assigned driver, leading to more unnecessary waiting. Verdict: Beautiful resort, but the service logistics and rigid hours made it difficult for families with young children"