Search Luxury Hotels in Punta Sam

"Wish to come back soon"

"5 stars across the board! The resort is absolutely beautiful—from the pools all the way to the beach. The service and food were truly spectacular. Davino was hands down the best restaurant. The entire team worked seamlessly together, and we had the pleasure of being served by Sergio twice and Angel once—both were exceptional. Martin and the woman at the host stand also deserve recognition for their warm welcome and professionalism. Every dish we had was beyond delicious. We were treated like royalty the entire stay. William and Luis at the pool were amazing, always checking in and making sure we had everything we needed. The beach server was equally fantastic—attentive, friendly, and always smiling. In the evenings, I’d stop by the bar inside the hotel for my bucket of ice and wine, and Edson and Carlos were the best. They somehow always knew what I needed before I even asked, and it was such a joy seeing their smiles every night. To sum it up: the best resort in Cancun, with incredible food and a team of people who genuinely love what they do. We’ll definitely be back!"

"The property is beautiful. The staff amazing. Food was delicious. Our issues with this stay were all our room. The most uncomfortable bed I have ever slept in. Hard as a rock! If you have a bad back like I do, be warned. Our room fridge was never stocked the whole week we were there and when we tried to order items by room service, they never showed up. We travel to Mexico so twice a year. All though this was a nice trip, this particular resort will not make the repeat visit list."

"Bathroom wasn’t clean staff so tired so busy main pool water not clean food was very very low quality very bad food buffet so dirty"

"Been to Mexico 6 times. This resort is by far the best. Don't hesitate to book here. Staff are amazing. And everything is clean and perfection."