Is The Chapter Hotels - Hyde Park pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Chapter Hotels - Hyde Park?

As of 31 Aug 2025, prices found for a 1-night stay for 2 adults at The Chapter Hotels - Hyde Park on 1 Sep 2025 start from ฿2,456.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Chapter Hotels - Hyde Park?

This property doesn't offer parking.

What time is check-in at The Chapter Hotels - Hyde Park?

Check-in start time: 3:00 PM; check-in end time: anytime.

Where is The Chapter Hotels - Hyde Park located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington Gardens, Hyde Park and Kensington High Street. Kensington Palace and Royal Albert Hall are also within 1 mile (2 km). Bayswater Underground Station is only a 2-minute walk and Queensway Underground Station is 3 minutes.

The Chapter Hotels - Hyde Park Reviews, Deals & Photos 2025

8/10 Good

Sion

24 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly place

Room rather small, but otherwise great service.

Stayed 1 night in May 2025

8/10 Good

Fredrik

10 May 2025

Liked: Cleanliness, staff & service

Nice staff

Stayed 1 night in May 2025

4/10 Poor

Jayde

27 Jun 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room very hot, small and cramped and sink tap didnt work, needs updating and aircon. Very good location and close to tube

Stayed 3 nights in Jun 2025

6/10 Okay

Marco Sergio

29 Jul 2025

Liked: Staff & service

Easy to Queens Station, close to buckingham palace Need to check your drains in room 40. Shower does not drain very quick.

Stayed 3 nights in Jul 2025

2/10 Terrible

Dan

5 Jul 2025

Disliked: Cleanliness, property conditions & facilities

Very poor hospitality and dirty/bloody sheets. Violation of privacy from cleaning staff. Lack of awareness and care by staff overall.

Stayed 3 nights in Jun 2025

8/10 Good

Melissa

14 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

I liked the room overall, The bathroom smelled bad, so could have used an air freshener. Also they should provide a hand towel not just body towels. I love that they had an iron, ironing board, hot pot, dishes, refrigerator, stove, all great. Complimentary tea bags and sugar would be a nice touch! The front desk people were nice. Also more than one room key would help for when your party goes out separately. An elevator would be great. Walking up 4 flights of stairs with heavy suitcases is a challenge.

I liked how they put the towels like a bow at the end of the bed.

Stayed 3 nights in Jun 2025

6/10 Okay

Karina

7 Jul 2025

Liked: Cleanliness

The location of the hotel is very convenient and close to two tube stations. Also, it’s very quiet at night and the room was pretty big and clean. However there are certain points which bothered us at our stay. We arrived at the hotel late (2:30am) since our flight arrived at night. There was no information on advance how the check in procedure would be like. So, we rang the bell and no one answered for at least 10 minutes. Fortunately, staff arrived later, but we were worried to not being able to access to our room and wished we would have gotten some information. Second, the water pressure in the shower was very low which was a problem when showering. Also, the WiFi didn’t work at all. Overall there are some points to improve, but we had a pleasantly stay.

Stayed 3 nights in Jul 2025

2/10 Terrible

Patrick

16 May 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible place I arrived early they let me keep my bags in office until check in when I arrived back for my check in everything was wrong they put me in a room in the basement with 3 beds and a separate washroom it was disgusting stains all over the carpet, doors walls ect possible blood. The beds were dirty with hairs all over them and stains bathroom was no cleaner. I original booked a double room suite. I refused to stay there was no one on site I had to wait for someone to come to the hotel to explain my frustration. They then told me to wait outside And I was later transfers to another hotel down the street which they manage. The conditions over there were much better but over all my stay was not very pleasant due to all of the run around. Would not recommend staying here.

Stayed 1 night in May 2025

4/10 Poor

Victoria M

10 Jul 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jul 2025

2/10 Terrible

Dax

26 Jun 2025

Disliked: Amenities

The location is excellent and close to the Bayswater tube but that’s all. To start the suite that they advertise is a mess. As soon i finished the check in they informed me that the stove was not working, then they told me since there is no A/C to use a fan. There was no fan and they got me a fan the night before we were leaving and we stayed four nights. Since there is no elevator the minimum they could do was to help get the luggage upstairs and not just stand looking how i managed to bring 3 suitcases upstairs since we were a party of five. I wished i could say that’s it but the worst part was that someone from the cleaning crew went through my personal belongings. Nothing was stolen but it felt like I was robbed. In other words i would never stay at this place ever again. They have a long way to learn about customer service. Appliances dont work or are invisible. Thanks

Stayed 4 nights in Jun 2025

2/10 Terrible

Leonardo

20 May 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Péssimo!

Nossa realmente tomamos um susto com o local! Quarto pequeno, apertado, sujo, banheiro horrível com chuveiro estragado, sem elevador etc! Agendamos para 4 noites pela localização mas chegando lá deixamos o local mesmo não tendo reembolso pois era impossível ficar lá

Stayed 4 nights in May 2025

8/10 Good

Alejandro

7 May 2025

Stayed 1 night in Apr 2025

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The Chapter Hotels - Hyde Park

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