"I loved the stay at this hotel, down to the staff always there to answer all my questions, the cleanness of the hotel, the games they had at the hotel, and the many different pools. When it was time for me to leave the hotel held my bags at no extra cost, and they provided me a shower room to use before my flight. The only concern I had was the hotel is in the North so it is further from a most things, unless you have a vehicle. "
"AC wasn’t working, got to swap rooms. In the new room the shower didn’t work. The biggest downside was all the mosquitoes. I counted 10+ on my bathroom mirror and they kept me up all night. "
"Great location, only one minute walk to an access way to Kata beach. For anyone who is not familiar with Kata, there are only 2 small alley to access to this beach. Even though the map show your hotel is very close to the beach, it may take 1/2 hour walk, if it's not close to the access. That's why I said Chanalai has a great location.
Although hotel is not a brand new one, it is well maintained. In fact, it was just renovated. The hotel has all facilities we need - pool, jacuzzi, pool bar,...
