Resorts in Japan

"The hotel itself is very nice, but unfortunately the service level was extremely poor. We waited 3 hours and 45 minutes for our room, despite a confirmed check-in time of 3:00 PM. Traveling with kids made the long wait especially difficult, and there was no prioritization or accommodation offered for families. When we were finally assigned a room, it was the wrong room, and it had not been properly cleaned. There was also a noticeable musty smell, which made the experience even more disappointing. Overall, the staff’s level of service and attention to detail was not acceptable for an airport hotel. Based on this experience, I would not recommend staying here."

"Spacious room. Clean"

"Amazing staff, very helpful. We loved the lollies and drinks."

"Great stay nice staff"

"Wish other hotels were like this I miss it already!"

"I loved how close to the airport it was and other eateries. It had two options for mini markets"

"The breakfast was really good I would just recommend maybe having some chicken options "

"Restaurants: The staffs in the bar were not helpful at all. We are vegetarians. We could hardly found any food for vegetarians in the bar. They were not keen on making a vegetarian pizza. Most of the time they don’t understand English. We had to use Google translate. Generally the staffs in restaurants are not user friendly. The food options provided wouldn’t welcome vegetarians/ vegans. Property: Too expensive The hotel room was tiny, hardly any space to manoeuvre. The property is clean overall but some rooms emits bad odours. We got our room changed. The bell boys are helpful. Transportation: The hotel is in a convenient location. Easier to get to two train stations that connects to many areas. Taxi is available from the bottom of the hotel within the same building makes it very convenient to travel around. Overall: Location: excellent Restaurants: good for non-vegetarians; Not good for Vegetarians but options available nearby. Staff helpfulness: mixed Property look: good Would I stay again: yes if I can find vegetarian eateries nearby Price: Too expensive"

"Room was very nice — spacious and clean! Breakfast had a good selection with rice, omelet rolls, sausages, bread etc. We really appreciated the hotel bus that regularly ran! Staff was kind, check-in was a breeze as it’s done by machine. Also greatly appreciated the Lawson and staff in the lobby! It was very busy but they did a great job."