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"Good"

"Workers are very friendly and helpful "

"Everything about the Cross Hotel was lovely. The location is great. Close to Sapporo Station and many things to do in the city! "

"房間和大環境都非常乾淨整潔 地點也很便利 "

"First time in Sapporo with family of 4. Great location as it’s close to lots of restaurants. The rooms were very spacious as well. Also multiple convenience store like Lawson & Seico Mart around the corners. There is also a small grocery store near by and a laundry place close by to do laundry if needed. Only down side was the temperature outside was so hot (32-42 degrees Celsius) and the AC can only set to a max of 20 degrees Celsius which was hard to sleep. Good thing the next day we asked the staff to check the AC, but there was nothing they can do and offer us a fan which helped a lot as it would help circulate the air in the room. "

"Nice hotel and perfect location. "

"Good"

"We both really liked the hotel restaurant! It was very easy to book and to eat at, though arrows indicating what direction to move in at the buffet might be helpful in the future."

"The room was spacious and very clean. Staff was helpful and attentive. Breakfast buffet was abundant with an array of food and was impressed with the excellent customer service, especially at the Il Salice breakfast restaurant. "