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"Big room, nice view, I even got a free upgrade :)"

"Large & clean rooms, professional staff, good facilities (although the jacuzzi wasn’t working in the spa), amazing breakfast. Definitely highly recommended. Good location about 10-12mins walk from the centre of the old quarter, train street and Hoan Kiem lake. "

"Customer service desk"

"Rex hotel is absolutely magnificent!!! Room is beautiful and clean!!! I really felt safe and the staff really looked out for me and treated me like family!!! Great convenient location!! I highly recommend this hotel and would definitely stay here again! Thank you very much!!!"

"We love everything about this property. "

"Excellent service all the way. Breakfast buffet is superb"

"The hotel was clean and the rooms lovely but more importantly the staff was fabulous. They went out of their way to help and we’re always gracious and smiling."

"Okay I’ll start by saying the location is one of the best across the road from the beach and all the restaurants, bars and shopping are very close by. Now about the hotel it’s self, the rooms are soo big it’s almost like a self contained apartment I just couldn’t believe the size of it. The staff are soo friendly the 15 days me and my friends were there we never saw any staff member not being welcoming, polite or helpful and even when I had an issue that was resolved very quickly and efficiently it was nothing major just my room fridge was not cold enough do they replaced it. I cannot recommend this hotel enough you will not regret staying here at all and as you my fellow travellers you will know it is quality from the time you step into the hotel. "

"The staff were outstanding! Definitely a 5 star hotel. I truly enjoyed my stay there "