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"Great hotel in a prime location. Lots of activities and good restaurants. Obviously rooms were on the small side but that is to be expected from the hotels in Tokyo. However, the bathrooms and tubs were awesome! Loved soaking in the tub after a long day of walking. Staff was very quick to address issues and were nice. Overall, we had an excellent stay and would highly recommend especially if you want to be in an area of lights and action. Definitely not the location if you are looking for bamboo forests and no one around."

"Clean room, convenient location"

"Room was spotless clean. Very tiny details taken care off. Staff was very courteous. Service was with best in class customer focus. The best room I have even stayed in."

"Top notch all around. Great place to stay."

"room is very clean. "

"The room was spotless and laid out in very neat manner The hotel staff were very professional and friendly. The hotel is located in a practical area not far from a train station. We had breakfast during our stay at the hotel, which was a mix of western and Japanese foods. All very good and recommended. A short walk into town offers a variety of local restaurants. We ate at a few of them. The restaurant staff in each case was very helpful on how to order. Enjoy the stay at the hotel. Highly recommended. "

"The hotel was beautiful and the staff were extremely helpful. The room was large and comfortable, and the location near the station was very convenient. The only issue we encountered was the elevator, as the wait times were too long. I hope the hotel can address this to improve the overall guest experience. "

"El trato del personal es muy amable, todas las áreas se encuentran limpias. Se ubica frente a la estación Shinagawa que es fácil acceso a trenes y metro "

"The room and staff were excellent!"